The CreatorCon Call for Content is officially open! Get started here.

ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Arista discovery -- losing the management IP address

I am trying to find a way to work around a problem with discovery of Arista switches.  It appears that the Arista design includes a special management interface (Management1) but if this interface is added to a separate VRF it becomes invisible to no...

how shazzam scan open ports in servicenow discovery

Hi, this is manjusha , i am currently exploring servicenow discovery.I am not getting the exact process of discovery like how shazzam port scan open port like and other.please tell me Regards,Manjusha Bangale

manju30 by Kilo Explorer
  • 1624 Views
  • 4 replies
  • 0 helpfuls

CI name populated by Discovery

Hi, When new configuration items found during discovery process, how will the ci names decided? This might be very easy question, but I could not find docs and information.. Best Regards,Kohei

Kohei4 by Giga Expert
  • 1635 Views
  • 4 replies
  • 0 helpfuls

Cloud Admin and User Portal not available.

I am trying to setup CM on my PDI and use my own AWS Account. However even after enabling the plugins I am unable to see the Cloud Admin/User Portal. Does anyone know what might be the issue here. I can though see the required tables but no links to ...

sidkak by Tera Contributor
  • 1933 Views
  • 4 replies
  • 0 helpfuls

Mid server issue

Hi All, I'm in learning phase. I have newly configured Mid server application in one server. After validated the Mid server application, Status is UP and version is up to date. All the three column(Status, Validate and Version) are in green colour. W...

Active, couldn't classify: No WMI connection, now finished

We got an error for some windows devices as below in the WMIRunner / WML Classify <result><error>Failure(s) with available Windows credentials from the instance.</error><error>The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)</error...

sukran by Mega Sage
  • 5371 Views
  • 9 replies
  • 7 helpfuls

Discovery Questions

Hi all,We have to implement discovery for our client. Can anyone please suggest the questions which can be asked to our client on discovery?Thanks,Preksha.

Resolved! sudo: lsof: command not found - Exit status: 1

Hi All, Missing port information like listening on, connecting to on Linux Servers and getting Error: "sudo: lsof: command not found - Exit status: 1" We have checked the sudo file contains the lsof permission. Any help would be much appreciated. Bes...

Resolved! Discovery not updating CIs without changes

Hi Experts, I recently noticed that some CIs doesn't updated by Discovery if the CI hasn't have any change. The fields "Discovery source" and "Most recent discovery" are empty, but CIs was created by Discovery the very first time (Created by = MID Se...

Armacar2 by Kilo Expert
  • 2390 Views
  • 4 replies
  • 3 helpfuls

Resolved! Database discovery

Hello,I'm seeking for guidance,We are using Discovery to get some database servers, the problem/concern we have is that we are getting the instances or listeners (using Oracle as example) related directly to the server (AIX) but we don't see the data...

miguelrios by Tera Contributor
  • 3721 Views
  • 16 replies
  • 6 helpfuls

Probes vs Patterns

Hello, I am trying to understand the advantages and disadvantages of using Patterns vs Probes for Discovery. Can you please shed some light on this? Also, if patterns are a more preferred way to do Discovery, do we have patterns available as a substi...

pauladams by Tera Contributor
  • 6684 Views
  • 11 replies
  • 15 helpfuls