Configure Event Management Self Monitoring to generate Alert when MID goes down

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07-07-2022 03:51 PM
I am trying to figure out how to have Event Management generate an Alert when a MID Server goes down. It appears as if out of the box it does not monitor for these specific events.
I have an email notification already being sent for when this happens, but now that we are starting to us Event Management, I would prefer to have an Alert and Incident created for these.
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Event Management

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07-07-2022 10:32 PM
Its Available OOTB as custom script.
refer this URL-
https://docs.servicenow.com/bundle/sandiego-it-operations-management/page/product/event-management/task/custom-configure-threshold-monitoring.html#custom-config-threshold-monitor
Health monitor script | Used by a monitor to: |
---|---|
Check delay in event processing | Monitor the duration of events [in minutes] that remain in Ready state and are not processed. |
Connectors Monitor | Monitor:
|
Get Event Processing state | Monitor the time that events are in Ready state. Alerts are sent when this time exceeds the threshold. |
MID Server Threshold Alerts | Monitor MID Server health. Events are sent when changes in MID Server state are detected. |
Regards
RP

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08-16-2022 03:49 PM
This is bringing back the errors fine, but it does not do anything if the MID Server goes down. Is there some change that needs to be made to the script perhaps?