Docs for Service Mapping.

Sravani36
Tera Expert

‎10-31-2022 09:51 PM

Hi Can anyone share the docs for service mapping. like basic steps to do service mapping for top down and horizontal

0 Helpfuls
  • 1,688 Views
3 REPLIES 3

Saurav11
Kilo Patron

‎10-31-2022 09:56 PM

Hello,

 

Please find the official docs for service mapping:-

 

https://docs.servicenow.com/en-US/bundle/tokyo-it-operations-management/page/product/service-mapping...

 

Incase if you want to understand in simple language check the below video:-

 

https://www.youtube.com/watch?v=rzQiH3YmRic

 

Please mark my answer as correct based on Impact.

ITOM and Service Mapping in ServiceNow | Share the Wealth
ITOM and Service Mapping in ServiceNow | Share the Wealth
youtube.com/watch?v=rzQiH3YmRic
In this Share the Wealth session, Mike Desmond of Pharicode gives an overview of Service Mapping in ServiceNow. Service Mapping discovers all application services in your organization and builds a comprehensive map of all devices, applications, and configuration profiles used in these application
0 Helpfuls

Callum69
Tera Contributor
In response to Saurav11

‎11-01-2022 03:12 AM

@Saurav11 wrote: Avalon Access

Hello,

 

Please find the official docs for service mapping:-

 

https://docs.servicenow.com/en-US/bundle/tokyo-it-operations-management/page/product/service-mapping.../AvalonAccess.com

 

Incase if you want to understand in simple language check the below video:-

 

https://www.youtube.com/watch?v=rzQiH3YmRic

 

Please mark my answer as correct based on Impact.

I appreciate the information and advice you have shared. I will try to figure it out for more.

0 Helpfuls

Saurav11
Kilo Patron
In response to Callum69

‎11-01-2022 03:13 AM

Hello,

 

If my answer helped you can you also mark it as correct.

 

Thanks.

0 Helpfuls