Hello, Has anyone had success discovering IP phones? Specifically Avaya IP Phones. I have searched all over and have found that I need to create a new probe, sensor, and classifier but no info on how they need to be configured.
We have over a 1,000 Ricoh printers and are at the beginning of our configuration journey to make the records more accurately attribute the correct model information. We only have one OID loaded for Ricoh printers so all the printers are being assig...
Good Afternoon, Can someone help me to find any documentation for integrating SCCM with ServiceNow for managing server patches ?? Thanks in advance
We have a team that runs ESX on UCS blades. What is the recommended class for these? Cisco UCS Blade or ESX Server? Are there discovery implications to factor in when choosing to class?
We have to discover VMware virtual appliance and VPx. There is no vCenter here. How can we do that?
I cannot use Domain Administrator right in my environment and was wondering if there is another way to discover Windows Domain Controllers.
Hello All, For MSSQL discovery we need to install SQLSysClrTypes.msi and SharedManagementObjects.msi in MID server. Do we need to get any license or purchase those to install in MID Server? Regards, Shambo Maitra
Hi All, I've got an issue where I need to create an empty table before using a "transform table" step to add the columns and populate the contents of the table. I've been unable to work out how to create an empty table so as a workaround I've parsed ...
In the sales presentation it says "Application dependency mapping (ADM) creates upstream and downstream relationships between interdependent applications by identifying which devices are communicating with one another, which TCP ports they are commun...
I am looking for a way to build a related list to use in the CMDB_CI that will show incidents related to that CI, I have built one but it shows every Incident in the system, any thoughts on the script? JJ
The Identification Simulation documentation specifies that the 'ITIL' role is required. It appears that is technically correct, as the menu option allows an ITIL user to bring up the window. But if a simulation is executed by a non-admin user, t...
On the Incident table, there is a particular out-of-box UI Action that I'm going to modify to be more intuitive and useful for us.The UI Action is called Create Request. Out-of-box Code: //Update saves incidents before going to the catalog homepage ...
Hi All I am trying to generate a report that will show me in chart format how many tickets have been closed by individual engineers within an assignment group. I would like on the side axis number of tickets, and then on the bottom axis each indivi...
Can anybody point me to a documentation or post that can show me how to Discover iLO devices? Is there any official documentation from ServiceNow? Many thanks in advance
Hi, We are using Discovery. There are lakhs of records created in 'Next Hop Routing Rule' (dscy_route_next_hop) table. Due to this, the CMDB health dashboard is low (says duplicates in the CMDB correctness scorecard) and in Duplicate CI's report. How...
