Docs for Service Mapping.

[Sravani36]

Hi Can anyone share the docs for service mapping. like basic steps to do service mapping for top down and horizontal

[Saurav11]

Hello,

Please find the official docs for service mapping:-

https://docs.servicenow.com/en-US/bundle/tokyo-it-operations-management/page/product/service-mapping...

Incase if you want to understand in simple language check the below video:-

https://www.youtube.com/watch?v=rzQiH3YmRic

Please mark my answer as correct based on Impact.

[Callum69]

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@Saurav11 wrote: Avalon Access

Hello,

Please find the official docs for service mapping:-

https://docs.servicenow.com/en-US/bundle/tokyo-it-operations-management/page/product/service-mapping.../AvalonAccess.com

Incase if you want to understand in simple language check the below video:-

https://www.youtube.com/watch?v=rzQiH3YmRic

Please mark my answer as correct based on Impact.

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I appreciate the information and advice you have shared. I will try to figure it out for more.

[Saurav11]

Hello,

If my answer helped you can you also mark it as correct.

Thanks.