Does anyone have Service Mapping requirements gathering questionnaire (various questions we put to architects, business owners, stakeholders, network, security and database teams) model document in handy?

Rathan
Tera Contributor

We are planning to Implement Service Mapping for the Business Service Applications in our Organization, it would be clearly helpful if you can share the existing requirements document.

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John Shores1
ServiceNow Employee
ServiceNow Employee

rathanpintu & craigsnowadmin2, 

Since it didn't look like anyone responded, I've attached the template we're using. It's a ServiceNow template. It's worked for us.

Good luck!

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Hi John,

 

Do you have any template for Event management as well?

Thanks John, 

This really helped and gave me a template for the remaining modules as well. 

Is there an updated version to this?

 

John Shores1
ServiceNow Employee
ServiceNow Employee

Unfortunately, I do not.

rlo
Kilo Explorer

Thank you for providing the ServiceNow questionnaire.  We have used that previously for our more 'standard' application services to be mapped.  Do you know if there is a questionnaire/template that can be provided as a guide for mapping kubernetes/container type services?  Thanks in advance....