Does enabling ADME enhanced for machine learning based service mapping cause any issue in the ServiceNow instance.

komal37
Tera Contributor

Does enabling ADME enhanced  property  for machine learning based service mapping cause any issue in the ServiceNow instance.

Prod doc: https://docs.servicenow.com/en-US/bundle/sandiego-it-operations-management/page/product/discovery/reference/r_ApplicationDependencyMapping.html

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Rahul Priyadars
Giga Sage
Giga Sage

why it should cause any issue in Instance.

Enhanced ADM (ADME) discovery Triggers an enhanced ADM probe that installs a script on host machines on which Discovery takes regular samples of active TCP connections.---> In fact this is kind of Agent Based discovery which is lighter than agentless discovery from n/w bandwidth and performance perspective.

Regards

RP

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DTHendy
ServiceNow Employee
ServiceNow Employee

I've fielded a question around what happens to the file after discovery picks it up?  Is it purged?  Does ADME continue to update the file?  The concern is around disk space being taken up from ADME running constantly.

Hi Rahul,

Greetings!

 

Could you help me with understanding, how exactly ADME helps service mapping? 

 

Thanks 

 

Hi

 

cmdb_tcp” (TCP Connections)
For discovery, this is collected from the following Probe for:
• Unix = ‘Unix - Application Dependency Mapping’
• Windows = ‘Windows – Application Dependency Mapping’
Collects the server “netstat” table of connections at the time of discovery. This has the Source &
Destination IP and destination port, including whether it is either an Incoming (Listening On) or
Outgoing (Connecting To) connection, as well as the linkage to the running process.
To help facilitate this for ‘short-lived’ connections that may not be running at the time of
discovery, you can also enable the ADME, as per docs.
A combination of the Process & TCP Connection data provides the ability to see how a Source &
Destination CI are connected.

 

High-level summary of the data requirements for entry into providing Machine Learning solutions
to Service Mapping. It helps when u want to run ML Based Service Mapping.

RahulPriyadars_0-1710482781202.png

 

 

Regards

RP

Hi Rahul,

Thanks a lot for the solution, this was very helpful.

Coud you please help us, if you have any example from service mapping side. How we can confirm that ADME was working as expected. 

 

Or the process how we can test and confirm?