Enabling Multisource CMDB - How Do I activate the ITOM Discovery License plugin

[Vaughn1]

Hello, 

Having issues enabling multisource CMDB - I have added the system property already: https://docs.servicenow.com/bundle/paris-servicenow-platform/page/product/configuration-management/reference/components-multisource-cmdb.html

I believe this correct using admin role, but can't activate plugin. Please help.

Thanks

[Vaughn1]

Ok, thanks, but where did you search for the plugin at?

[Mark Roethof · Accepted solution]

That was my question to you earlier already:

"Can you share the exact steps you executed?"

Please do so. Now your not providing the exact steps unfortunately. So where are you looking for the plugin? Or is this just the search used which didn't return any results?

For plugins, you could open v_plugin.list or navigate to:

System Definitions > Plugins

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

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[Vaughn1]

Thank you Mark, that was it. Went to system defintions > Plugins

Thanks alot

[Sowmya22]

Being part of the Cloud Dimensions CMDB implementation team, you are tasked to activate the Multisource CMDB feature by adding the appropriate system property and installing the correct plugin.

Need path and explanation for above one

[Jeff83]

I'm having problems activating the ITOM Discovery License