Enabling Multisource CMDB - How Do I activate the ITOM Discovery License plugin

[Vaughn1]

Hello, 

Having issues enabling multisource CMDB - I have added the system property already: https://docs.servicenow.com/bundle/paris-servicenow-platform/page/product/configuration-management/reference/components-multisource-cmdb.html

I believe this correct using admin role, but can't activate plugin. Please help.

Thanks

[Mark Roethof]

This results in:

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

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[Vaughn1]

Please assist,

I'm having some issues on task 12 on configure the CMDB (Paris):This is what I currently have in the CI Class Manager > Data Refresh Rules

[stribbett]

I activated the license, but how do I set the system property? Where do I navigate to to set the system property to true?

[RM4]

Hi Mark....Thank you for your clear steps to ..I found the ITOM Discovery License but NOT able to make it active ...as the field is greyed out. Which login should i impersonate to get the permission to change the status. Much appreciated and Thank you.

[kumarswapnil]

Hi @Vaughn1 ,

i faced the same issue and i was able to install plugin but wasn't able to set  multisource cmdb system property

Thanks for sharing this URL- 

Spoiler

https://docs.servicenow.com/bundle/paris-servicenow-platform/page/product/configuration-management/r...

This helped me and i am able to access CMDB 360 workspace module now