Entry point in Service mapping

VivekSattanatha
Mega Sage
Mega Sage

We want to try discover some servers using service mapping discovery patterns but How can I add the server ipaddress /host name as a new entry point.

1 ACCEPTED SOLUTION

Correct, Service Mapping leverages the existing Discovery technology for the host discovery portion. All hosts are discovered via Shazzam, classify, identification, and exploration phases and all applications are identified using patterns. There is a shift going on now to merge these technologies to all use patterns. Some effort was done in Helsinki and more will be done in Istanbul. For now however when you discover a business service in Service Mapping, host CI's are discovered with Discovery technology, and apps are discovered using Service Mapping patterns. You can verify this when you run Service Mapping discovery, view the Discovery Status (Status module), and you should see a discovery status record created. Note that discovery of the host only occurs as long as the host is not in the CMDB. If the host is in the CMDB, it will only run the patterns to identify the applications and its outgoing connections. The host CI's would have to be rediscovered based on Discovery schedules.


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16 REPLIES 16

hi matthewsglenn kvamsikrishna,



In case it helps, whenever you add an entry point and you see a blank page just give to it a minute or so, it will eventually render the right fields for you to enter the entry point.



I hope this helps!


As Vivek said below, running a cache.do sorted it for me


From the image I see the Entry Points has two options Delete and New. On my instance I just see Delete, there is no new button. Does my instance miss any configuration or broken. Can I reconfigure to get that option. When I checked in related forms, i noticed Entry points with New as a separate tab. I'm not sure if something got messed up. Would appreciate if anyone can suggest on how to remap it and see if it is tied to appropriate tables/forms.


Hi Gopi,



Have your try clearing cache of your instance. You can clear it by typing cache.do in the navigation panel.



Regards,


Vivek



Based on the impact hit like, helpful


That fixed it, thanks