Entry point in Service mapping

[VivekSattanatha]

We want to try discover some servers using service mapping discovery patterns but How can I add the server ipaddress /host name as a new entry point.

[glennpinto]

With Service Mapping you get the Discovery application as well. Why would you not want to use Discovery? Currently even if you use an entry point and define a server IP, the host discovery aspect of Service Mapping Discovery uses ServiceNow Discovery, not Service Mapping patterns. So it would be easier to go and create a discovery schedule with the Discover field set to Configuration items. You simply define your IP's on the form below and execute or schedule them to be discovered on an ongoing basis.

[VivekSattanatha]

Hi Glenn,

Good information!

so you are saying if I select TCP as an entry point also I give the IP address and port number as entry means still that will use servicenow discovery method?

Regards,

Vivek

[glennpinto · Accepted solution]

Correct, Service Mapping leverages the existing Discovery technology for the host discovery portion. All hosts are discovered via Shazzam, classify, identification, and exploration phases and all applications are identified using patterns. There is a shift going on now to merge these technologies to all use patterns. Some effort was done in Helsinki and more will be done in Istanbul. For now however when you discover a business service in Service Mapping, host CI's are discovered with Discovery technology, and apps are discovered using Service Mapping patterns. You can verify this when you run Service Mapping discovery, view the Discovery Status (Status module), and you should see a discovery status record created. Note that discovery of the host only occurs as long as the host is not in the CMDB. If the host is in the CMDB, it will only run the patterns to identify the applications and its outgoing connections. The host CI's would have to be rediscovered based on Discovery schedules.

[Sandeep Joshi]

hi can we use Service mapping manual without discovery?

[bernyalvarado]

Hi Sandeep,

According to ServiceNow documentation and guidance you can't use Service Mapping without discovery. 

Thanks,

Berny