Our customer is using ITOM agent-less discovery. They have Mainframes that they want to discover. They are able to discover the Z/OS information and this only provides Name, OS and OS Version, Manufacturer and Serial Number as documented in the prod...
We have a requirement where we need to create a service map for network topology. So the client get data from the switches it travels through multiple switches and reach to end switch. Is it possible to create a map? We have routing table populated...
While discovering a Linux Server class CI, the pattern - Linux server fails at the step "Get DMI type 1". To resolve this, one of the KBs/answers on community suggested to set the mid.ssh.disable_privilege_check parameter to true. However, I am unabl...
Hi Team, Good day!While integrating Elastic search with ServiceNow we are facing following issue."Cannot connect to Elastic Search Server, check URL and credentials servicenow" Please help me with the solution. Best Regards,
We are attempting to retrive a password from our CyberArk Vault and use it in an Action with Flow Designer.We have setup the Get Connection Info Step, Using a Connection Alias, which contains an external credential storage account.In the flow, it app...
I'm finally working for a company that wants to setup a good CMDB. What fields does ServiceNow use to determine if a CI is duplicated. I have a couple duplicate CIs in IP Switch class but as far as I can tell the only duplicate field is name. Is that...
Hello ServiceNow community! I have something which seems like a "bug" to me and could not wrap my head around it. Wanted to share it.On the table: "cmdb_ci_win_server" I have two custom "String" fields:Install Date: Last BootUp Time:As you can see on...
Does anyone have step-by-step knowledge on how to setup credentials in Rubrik for the OOTB discovery patterns? The docs state this: Ensure Basic Auth credentials are configured for authenticating the REST API calls. Credential aliases associated w...
ServiceNow Discovery is autoamtically creating Hardware models in the Product Catalog. How doe we stop it? Thanks in advance,Jeff Welton
Hi I am preparing for a ITom developer job interview what are questions I should be prepared of from cmdb and discovery
Hi everyone, everything fine? I'm having a problem with a specific MIDServer. At first, whenever I updated it, it was back to normal, but on the last update it didn't come back and it was down. And whenever I try to force the service it keeps updatin...
I have a scripted REST API where in i need .to receive the data from AWS LAMBDAusing API explorer it works fine , however when lambda sends the data im unable to receive the data but on lambda side they are popped out the error "403 error" not sure h...
Hi,We have a cloud discovery project to discover Google cloud resources and Anthos Kubernetes clusters. Can some one please advise on the following:What is the best approach to discover Google cloud resources and Anthos Kubernetes clusters? Can we di...
We are trying to discover a Linux Server using SSH Private Key Credentials. I have added the credentials in ServiceNow and tried to validate against the IP address, the credentials are validated. However, when I try to run quick discovery for the sam...
