Has anyone modified a discovered printer serial number? Discovery SNMP OID serial number has dashes but (Lexmark) vendor says their serial numbers does not contain dashes. They claim the serial number is only the numbers to the left of the first dash...
There is an application should be discovered by Service Mapping that consists of F5 BIG-IP load balancer, three Microsoft IIS Servers, and Microsoft SQL Server. ADO.NET data provider used to establish a connection between IIS and MSSQL. The problem I...
I want to move an existing worflow into my custom application. I have not found how to do this anywhere.. I have found ways to put it into an update set but not to move to into the application scope.
Hi All I have various clients scripts running which set numerical values in certain fields based on the text value of other fields. I then have calculations set up on these numerical fields to compare the differences. Everything is working fine, ...
The title pretty much says it all. I am trying to pass variables to a subflow from a WF running on sc_req_item. The workflow activity in the parent WF doesn't allow variables to be passed through it, and scratchpad variables apparently aren't passed ...
We recently upgraded our lower instance to San Diego. While testing Discovery schedules, all the schedules are stuck and not proceeding further. Has any one faced similar issues?
Our Linux Servers are configured to use "dzdo" instead of "sudo" for elevated privileges. We configured the MID Servers to use both "dzdo" at 100 and "sudo" at 200 as Privileged Commands. I can successfully logon to the servers via SSH and issue all ...
Hi Team Need your inputs/help on event rule writing for a multiple line text from description field. Actually from MS Az we are only receiving description in event table. How can we parse and get values to event's multiple attributes like node etc .....
I would like to service map a complex application service using a CSV file. Could you please provide some links on this topic, specifically regarding how to prepare the Excel sheet for service mapping?
Hi all, I've spun up a dev instance to test CPG and Terraform Cloud and I'm quite new to SNow, so far I've successfully discovered the Terraform Cloud provider and can view my Workspaces and connected VCS. The issue I'm having is when I go into the G...
Hello All, I need to integrate with SolarWinds. I am not using Discovery module and There is no plan for now to use Discovery. As i can see for Service graph connector Plugin 'Discovery ' is prerequisite. I am currently using Flexera to import other ...
Dear Experts, I am new to Service Mapping and trying to learn more and know if the existing pattern of kubernetes cluster and other relative components discovery can be use for top-down (Service Mapping) discovery. We have some apps wherein the appli...
I am trying to write a event rule. I need to filter it on the basis of event description. If the description dose not contain IP address then this rule should execute. Regex is : .*^(?!.*\b(?:\d{1,3}\.){3}\d{1,3}\b).* I validated this on https://reg...
Hi, The Alert Grouping in the Production instance only occurs based on the "Configuration Item Class". if the Alerts generated in 10 min (600) are from the same "Configuration Item Class" they are grouped together. Now we want to group the Alerts co...
