Error when creating a record through Inbound email in Flow designer

[Syed Younus Kha]

Hi,

I am trying to create a record in a custom table through flow designer when we are recieving an email

But getting following error when testing (Record is created but with an error)

And the flow is not getting triggered as expected

Please help with this one

Thank you

[Nilesh Pol]

Hi @Syed Younus Kha 

Can you verify and confirm that you are inserting record that correnctly mapped?

if yes, again verify the create ACL for your table.

You can also make use of error handling feature in your flow designer.

[Viraj Hudlikar · Accepted solution]

Hello @Syed Younus Kha 

Can you make your flow property with run as System instead of user who initiates session as it can be person who initiating this flow might not be having appropriate roles to create record in your desired table.

To learn about Run As check this link

Also, open the flow context and see what further information is showcased when that action is triggered. Try to perform same action with same user and verify if user has rights or not.

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards

Viraj Hudlikar.

[Viraj Hudlikar]

Hello @Syed Younus Kha 

Thank you for marking my response as helpful! 😊

I hope your concern has been fully addressed. If it resolves your issue, please consider marking it as the accepted solution. This will ensure others in the community can benefit from the solution too.

As per new community feature you can mark multiple responses as correct.

Thanks & Regards
Viraj Hudlikar.

[Syed Younus Kha]

Thank you for the response,

Have checked thoroughly and found that the custom table had before insert business rules. Which created the error