Error while Discover datacenter for AWS cloud account

Nithin21 · ‎01-03-2019

Steps followed in Servicenow:

1. Create AWS account

Then, create user with Programatic access and Permission = AdministratorAccess.

Make note of the below

AWS Credentials

Account number

Access key

Secret key

2. Activate Cloud Management plugin in Servicenow

Add role "sn_cmp.cmp_root_admin" to user for All access to Cloud Management

3. Set up service accounts with credentials in Servicenow

5. Set up cloud accounts using Cloud Admin Portal

Cloud Admin Portal

-> Cloud Account -> New -> Provider = AWS

When i click "Discover Datacenters", I get the following error

Vini · ‎01-04-2019

Hey Nitin,

We also got the same error at the initial setup of AWS Discovery. Please check the following.

Please make sure to Install AWS MiD server with in VPC network of AWS region.
AWS credentials should have IAM permissions.
Make sure to add "Cloud management" and "AWS "capabilities on MiD Server and "Discovery" on Application section. (This causes error in our case).
all the remining mid servers should not have capability "ALL" or "Cloud management" and "AWS "capabilities.

Let me know if you still have any queries, hope this fix your issue!!!

Thanks & Regards,

Vinil.

snowuser111 · ‎04-29-2019

Hi Vinil, I am also new to cloud what I need help is which aws console or azure, vmspehre console to use for practice. Can you please guide

Vini · ‎04-29-2019

Hi,

You need to install dedicated Mid Server for AWS/Azure Discoveries, VMWare you can you traditional MiD Servers.

Regards,

Vinil.