Error while Discovery - <Warning>User credentials cannot be used for local connections </Warning>
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06-23-2024 09:39 PM
Hi,
I am running ServiceNow discovery on my production and sub-prod instances. Both instances have the exact same credential setup. But I can see in my non-production instance any windows server discovery is not working with the error '<User credentials cannot be used for local connections' in wmi: classify (nodes: 10) input. The same servers can be discovered in my production successfully and also upon testing the credential with 'Test Credential' UI action I am getting 'credential validated' response.
Any unix based discovery is correctly working in the instance. Only the issue is with Windows discovery. Any idea what might be causing this??
Regards,
Debjit
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06-24-2024 01:43 AM
share the xml here. also check the configuration console and see if you have disabled the class from discovery process