Event management fundamentals Lab 5.1 Task : java.net.SocketTimeoutException: Connect timed out

JaydeepC
Tera Expert

I am stuck at Lab 5.1 task for event management fundamentals lab,where we need to create credentials and add solarwinds connector to SN instance.

 

I tried to test and save,It gives below error.

 

I have checked SolarWinds ip is reachable from MID Server.

 

EVENTS
-------------------------------------------------------------
Request not sent to uri= https://IP:17778/SolarWinds/InformationService/v3/Json/Query?query=SELECT%20TOP%2010%20NodeID%20FROM... : java.net.SocketTimeoutException: Connect timed out

 

 

JaydeepC_0-1728464849269.png

 

1 ACCEPTED SOLUTION

JaydeepC
Tera Expert

Hi Ram,

 

I have removed the IP from error message.

View solution in original post

3 REPLIES 3

Ram Devanathan1
ServiceNow Employee
ServiceNow Employee

seems like whatever you have configured is not correct..

 

from your error message pasted above it is trying to connect to a server with name IP.. pl fix this to give right ip address or fqdn.

 

https://IP:17778/

 

JaydeepC
Tera Expert

Hi Ram,

 

I have removed the IP from error message.

JaydeepC
Tera Expert

Thank you @Ram Devanathan1 

This was solved automatically