Event Management - Integrating with different event sources!

Ganeshm1
Tera Guru

‎08-06-2024 04:06 AM

Hi All,

Hope you are doing good. 

I am not finding much information in the product documentation regarding integration event sources with ServiceNow. 
I know we have different method to integrate but there is no much clear information on this.
Can anyone help me understand how we need to establish the connection with different event sources in general. How we need to conclude which method to use for the same. 

Thanks in advance!

 

Regards,
Ganesh

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User342536
ServiceNow Employee
ServiceNow Employee

‎10-04-2024 05:23 PM

Hi @Ganeshm1 

 

Here are OOTB event connectors (pull and push).

https://docs.servicenow.com/bundle/xanadu-it-operations-management/page/product/event-management/ref...

 

Beyond that, if you need custom connector, suggest use custom push connector, as below:

https://docs.servicenow.com/bundle/xanadu-it-operations-management/page/product/service-operations-w...

 

Please mark the answer as helpful and correct if helped.

 

Kindest Regards,

 

Rodrigo Donnangelo

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