How to Integrate Webhooks Into ServiceNow

paul sammon · ‎09-27-2024

Greeting All ...

Where can i find out how to send Webhook events from a 3rd party tool, direct into the ITOM Event Table.

All I can find is an article from 2016 - is this still valid? Cheers

Paul

User342536 · ‎10-04-2024

First, please find if the 3rd party monitoring tool, is a OOTB Event Management Connector, in the doc below:

If it is not OOTB integration, you can create a custom push connector, using doc below:

Please mark the answer as helpful and correct if helped.

Kindest Regards,

Rodrigo Donnangelo

pratik0306 · ‎09-28-2024

you may check below thread if it helps:

User342536 · ‎10-04-2024

First, please find if the 3rd party monitoring tool, is a OOTB Event Management Connector, in the doc below:

If it is not OOTB integration, you can create a custom push connector, using doc below:

Please mark the answer as helpful and correct if helped.

Kindest Regards,

Rodrigo Donnangelo