Extend Windows OS - Servers Pattern
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‎05-22-2025 10:10 PM
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‎05-23-2025 01:13 AM
We can't see in your lab instance, nor can we read minds, so we can't answer this for you. You need to do what is asked and validate that.
What message do you get when you validate?
If you are 100% sure you did everything right, log a case with NowLearning.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
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‎05-25-2025 05:07 AM
Since you have not mentioned anything in your one liner post except for the screen shot straight from learning portal, it doesn't help.
Possible causes I can think of...
1) If all your previous tasks were successfully validated and only this one is not getting validated then it is obvious you're missing some steps in the module 9 part 3.
2) If your instance was terminated for various reasons in between and you requested a new instance you will have to start all over again, even if you have completed and validated all your previous tasks because new instance doesn't store your previous completed tasks.
If this is the case then suggested resolution by ServiceNow is to complete all previous tasks and then start module 9 part 3.
I can't think of anything else at the moment because your post doesn't have any specifics from what you are doing in module 9 part 3.
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‎05-25-2025 06:09 AM
Refer this thread
Mark it helpful and accept solution!! If this helps you to understand.
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‎05-26-2025 07:39 PM - edited ‎05-26-2025 07:57 PM
Hi @aginesh rajak,
As of today, May 27, 2025, there is a bug in validating that task. Even if you got the correct steps, the validation will still fail.
Here's the solution:
Step 1:
- Step Name: Collect Processor Name
- Operation: WMI Query
- Namespace: "root/CIMV2"
- Get Full Statement: "SELECT Name FROM Win32_Processor"
- Target Table: $cmdb_ci_win_server
Step 2:
- Step Name: Set Processor Name
- Operation: Set Parameter Value
- Value: $cmdb_ci_win_serverl[1].Name
- Name: $cmdb_ci_win_serverl[1].short_description
Once you execute Quick Discovery, this will create a record in cmdb_ci_win_server table. However, validation will fail if ServiceNow has not corrected the defect yet.
To correct the defect, replace the Description field with:
Intel(R) Xeon(R) Platinum 8270C CPU @ 2.80GHz