External connectivity for MID server

[Nam Nguyen]

Hi folks,

In the documentation, there is a requirement for MID server to connect to install.service-now.com

Important: Ensure that the MID Server can connect to install.service-now.com to download and install updates.

Is there a static IP address for this so that firewall can be configured?

Thanks

[adilrathore]

The IP is 199.91.136.98.

I think you can raise a change request to your internal firewall team to configure an outgoing firewall rule from the MID server to IP 199.91.136.98 on Port 80.

[Nam Nguyen]

Thanks Adil, just to confirm, is it port 443 or 80?

[adilrathore]

It is TCP/80.

[bernyalvarado · Accepted solution]

Hi Nam,

Here goes what the documentation states:

The MID Server application is downloadable from the ServiceNow service instance.
Before you begin
The IP address of the MID Server download site (install.service-now.com) can change without notice. To ensure that you can download the MID Server installation package and receive automatic MID Server upgrades, allow local network access to IP addresses 199.91.136.98 and 199.91.140.98.

Download the MID Server files

Thanks,

Berny