Azure firewall discovery
Hello All, Could you please confirm,can we discover azure firewalls through IP based discovery .If yes ,can you confirm the table in which cloud firewalls will be cretaed through IP based discovery . Thanks.
Forum Posts
AWS Discovery Running Too Slow
We're running AWS Cloud Discovery. Due to the large volume of assets, discovery is extremely slow. A complete run has ~3 million probes and takes about 3 days. We're running using 7 MID Servers. I've been monitoring CPU, RAM & Network bandwidth usage...
SolarWinds Graph connector integration Error
Hi All, We have recently configured SolarWinds graph connector for pulling the SolarWinds data to ServiceNow CMDB. But when we are going to testing connection step and clicking on load 20 test records then we are getting the below error Error message...
Duplicate task creation with group alerts
As you may know, the out of the box correlation(CMDB, Automated, text based, etc.) creates a new Group Alert as a parent record and keeps the real alerts as secondary child alerts.When using an alert management rules to create Incidents automatically...
Event Management : How to Check Child CIs or ci has existing Change request before creating Incident
Hi Everyone. We are Implementing Event management in our system and we did simple steps to get our initial setup by creating Event rules, Alert management rules and sub flow to create incident. Now our PO's has requested to check if there is existing...
Resolved! Report on assignment lookup rules and subcategories
Is there a way to create a report on the incident subcategories and assignment lookup rules (dl_u_assignment) and find out which subcategories is missing from the assignment lookup rules? I tried creating database view but I am getting thousands or r...
Resolved! Windows Classify error - "Classification payload is empty. Stopping Classification"
[Rome] I've enabled JEA discovery on 2 Azure Windows servers. They seem to be configured identically, but while I'm getting a good discovery from one of the servers, the other one is giving me this error, and I can't seem to find any reference to it...
VM Creation via Orchestration
Hi all, Azure Virtual Machine or any VM creation is possible via Orchestration? Do we have any Activity for that? Note: It is possible through Cloud Management but i am looking via Orchestration. Thanks, Yogesh R
SHare Interview Q and A on ITOM and CMDB
Please SHare Interview Q and A on ITOM and CMDB, it was available in past , bot now its invisible. it was really helpful. It was available on below link: https://www.servicenow.com/community/developer-forum/servicenow-itom-and-cmdb-interview-question...
Triggering events in FLOW to sent out Email Notification
I've always have had issues getting Email Notifications to fire when an event is raised. I've gotten frustrated and went with the easy way to send with ticket is Updated or Instered. Now i'm back to force this through. I've Registered an event.I've ...
Oracle clustor/server server discovery updating wrong record
Server discovery is updating the wrong record in the Oracle Cluster Two servers are linked by Oracle Cluster with different IP but when discovery run its overwrites the records and changing its name from ex. 34 to 39. I have checked IRE its fine. you...
How can I delete Categories from Knowledge Base?
I have so many obsolete categories in our knowledge base, but when I go to: Knowledge Bases > I select our Knowledge Base > I scroll down and click the Knowledge Categories Tab > I click on the checkbox for a particular category > Scroll down, click ...
Integrate Azure with Service Now ITOM Event Management
Hi, We need to develop an Azure Integration with ServiceNow for alerting purposes using Event Management.The existing integration with Azure is limited to some platform notifications (scheduled maintenances, or outages). It doesn't support Azure metr...
Discovering Azure Resource Groups through ServiceMapping
Dear Experts. is there a way we can discover the resource groups through Service Mapping ? The requirement is get the TAG information through this discovery and application information etc. Any help is appreciated. RegardsNilanjan
Resolved! Filtered list not returning Configuration Item - Schrödinger's Short Description field??
Good morning, I have a report which returns laptop devices not discovered in 90+ days that do not contain the words "deleted" or "disabled" in their Short Description field. Interrogating a particular CI today, I noticed that it was not on this repor...
