I am trying to implement the coalesce condition dynamically based on the data being sent via excel file for uploading the data in the Batch Job Table (cmdb_ci_batch_job).I have below fields:System - Drop down field with values as 'None', 'SAP', 'Serv...
Hi, I am new to service mapping, I need some understanding on service mapping pattern. I will really appreciate your time and effort to respond to this. 1) In what all scenarios, custom patterns are required to be created for Service Mapping (not dis...
Can someone help define the criteria of Patterns for Service Mapping on the basis of simple, medium and complex pattern?
Can Service Mapping provide the details/view of software and hardware model? Or Enterprise Architecture - TPM needs to be used for this? Your response will be greatly appreciated.
While trying to discover a Switch I am getting the following Error: Error in Horizontal Discovery Sensor for Horizontal Pattern: Payload was in an unexpected format, the payload will not be processed
Hi, can someone please confirm if com.snc.cmdb.wiz connector is included under ITOM discovery licenses or is it a paid connector?
Hi Everyone , I have got a requirement where i need to update group members count in one of the field in group table , for this i have created one field -u_member_count and updated the below script in fix script . and i have around 30k groups in th...
Hi Everyone, We are using pattern based discovery method to get the Kubernetes CIs for Azure. We are successfully getting all the CIs using the Kubernetes pattern which is creating schedules for each one of the clusters. We are getting all the tags a...
Hello Team, May I know what is Availability Group in service now discovery? and Availability Group name for SolarWinds SQL Database Cluster. Consists of 2 server. Does SN discover Availability Groups?
My client would like the ability to print a shipping label from the location table. For shipping of hardware to stores. From the Locations table is there a way to print a lable? Currently, it is done manually create shipping labels for packages. Any ...
Hello,We have implemented ACC V on Linux Servers we see it brings software installs on that machine but does not brings install location of software
We are setting up Agent Client Collector Visibility.We will use it for Service mapping as well as horizontal Discovery.To use patterns you need to set enable-patterns-on-agent : true This is not default when installing the agents.What could be used t...
How do I create a custom activity that fetches the rest message variables and process the data in it ?
Is it an accurate statement that if we are discovering Windows Servers via ITOM Discovery, the IRE (if configured properly) will address duplicate CIs, but if we are also bringing in Windows CIs via an API with a 3rd party tool - the IRE will not add...
All, Trying to discover Cohesity in the Azure Cloud environment and getting error below. {"errorCode":"KInvalidInput","message":"Error while parsing request body: invalid character 'J' in string escape code"} Please note that we are successfully disc...