Facing Error in discovery Schedule with error Failed Exploring CI Pattern, Pattern : Network Router

[RashmikaV]

error message:Failed Exploring CI Pattern, Pattern name: Network Router, To Check Pattern

I could see below error in Horizontal Discovery Log.How to resolve this issue.

Check For Output Payload Errors

2024-10-13 02:04:03:
Errors were found in the output payload: Showing 1/1 error(s)
Kindly use the "RETRIEVE PAYLOAD" button in the "Payload Processing" section to check and address all IRE errors before rerunning the discovery

2024-10-13 02:04:03: RECLASSIFICATION_NOT_ALLOWED:
CI Reclassification not allowed from class: [cmdb_ci_ip_switch] to [cmdb_ci_ip_router]

[Jaya5]

Hi Rashmika, did u got resolved this issue, if yes could you please let me know the solution here. 

[RashmikaV]

Hi Jaya,

Please check if cmdb properties are enabled as required for reclassification. Please check attached screenshot. PFB link for more information.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0812249