Discovery updating decommissioned Servers instead of Deployed

ekong111
Tera Contributor

Hello Community,

 

I am new to discovery and we are having this particular issue after discovery completed.

We have some servers with the same IP Address but different operational status one is decommissioned and the other is deployed. Once a discovery completed, it updating servers with "Decommissioned" operational status instead of servers with "Deployed" status. Below screenshot showing the issue. The Decommissioned server was last discovered on 11/25 while Server with Deploy operational status was not discovered.

I will appreciate if I can details or articles on how this works 

 

ekong111_0-1732732573444.png

 

1 ACCEPTED SOLUTION

Community Alums
Not applicable

hi @ekong111 , 

Can you check, what exactly are ci identifiers for this table?  

Re-run the discovery on the server and look for identification log in the discovery pattern. Check on which identification rule it is matching. 

if you want to avoid updating the servers that are decommissioned. There is a ootb feature called inclusion rules. Just add a filter where operational status is not decommissioned. 

 

Please mark this answer as helpful, if it solves your problem. 

 

Regards, 

 

Srinija

View solution in original post

3 REPLIES 3

pratik0306
Tera Guru

Why multiple servers are having same IP address? and are these on-prem or cloud hosted?

Community Alums
Not applicable

hi @ekong111 , 

Can you check, what exactly are ci identifiers for this table?  

Re-run the discovery on the server and look for identification log in the discovery pattern. Check on which identification rule it is matching. 

if you want to avoid updating the servers that are decommissioned. There is a ootb feature called inclusion rules. Just add a filter where operational status is not decommissioned. 

 

Please mark this answer as helpful, if it solves your problem. 

 

Regards, 

 

Srinija

ekong111
Tera Contributor

@Community Alums  creating inclusion rules solve the issue. Thank you