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11-27-2024 10:40 AM
Hello Community,
I am new to discovery and we are having this particular issue after discovery completed.
We have some servers with the same IP Address but different operational status one is decommissioned and the other is deployed. Once a discovery completed, it updating servers with "Decommissioned" operational status instead of servers with "Deployed" status. Below screenshot showing the issue. The Decommissioned server was last discovered on 11/25 while Server with Deploy operational status was not discovered.
I will appreciate if I can details or articles on how this works
Solved! Go to Solution.
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11-28-2024 02:53 AM
hi @ekong111 ,
Can you check, what exactly are ci identifiers for this table?
Re-run the discovery on the server and look for identification log in the discovery pattern. Check on which identification rule it is matching.
if you want to avoid updating the servers that are decommissioned. There is a ootb feature called inclusion rules. Just add a filter where operational status is not decommissioned.
Please mark this answer as helpful, if it solves your problem.
Regards,
Srinija
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11-27-2024 09:40 PM
Why multiple servers are having same IP address? and are these on-prem or cloud hosted?
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11-28-2024 02:53 AM
hi @ekong111 ,
Can you check, what exactly are ci identifiers for this table?
Re-run the discovery on the server and look for identification log in the discovery pattern. Check on which identification rule it is matching.
if you want to avoid updating the servers that are decommissioned. There is a ootb feature called inclusion rules. Just add a filter where operational status is not decommissioned.
Please mark this answer as helpful, if it solves your problem.
Regards,
Srinija
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12-02-2024 09:30 AM
@Community Alums creating inclusion rules solve the issue. Thank you