Failed Exploring CI Pattern, Pattern name: Windows OS - Servers, To Check Pattern Log Press Here

[Rishabh]

Hi All,

I am trying to run discovery to map an application, however getting the following error when running Quick Discovery.

Failed Exploring CI Pattern, Pattern name: Windows OS - Servers, To Check Pattern Log Press Here.

On checking the Pattern Logs, I am getting the following Payload error:

I have checked the data source, it is ServiceNow and correctly mapped even in the glide.discovery.source_name properties.

Checked all the ports, all are working, even disabled firewall, still no luck.

Cannot test and change the choice name from ServiceNow and this is a MSP instance and will effect all the customers.

Can anyone assist me in finding the resolution for this?

Regards

Rishabh Mohan

[Rishabh]

Hi Pratiksha,

It is already 'ServiceNow' in the Choice list, which is why I am confused, what to do further.

This issue was fixed in Orlando version.

Regards

Rishabh

[Pratiksha Kalam]

Actually I am not sure because we also had some problem on Orlando related to mid server.

Thanks,

Pratiksha

[Rishabh]

I have also tried all these steps, but could not find the error which I am facing. Not sure what exactly is the issue.

Hopefully someone else might have faced this issue relating to the Choice list and fixed it.

Thanks for replying 🙂

Regards

Rishabh

[Ashutosh Munot1]

Hi,

Is this solved. Because this issue is mostly related to the choice list and the property you mentioned.

Do you have duplicate choices?

Thanks,
Ashutosh