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Having trouble classifying Wyse thin clients using SNMP

So I created a custom probe and loaded it up with the relevant OID's. When I test the probe it returns the payload showing the info I want i.e. device name, Ip, serial number, etc. When I run discovery it completes just fine but the devices tab just ...

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paulc1974 by Tera Expert
  • 5864 Views
  • 9 replies
  • 1 helpfuls

Can mid server report to more than one instance

Hi,  Is it possible to connect one mid server to Dev and Prod both the instances, so that I could get all the CIs/resources discovered by one mid server to both Dev and Prod instances.    Thanks Deepanshu Grover

Nlyte Integration with ServiceNow CMDB ... !

Nlyte Integration with ServiceNow CMDB - Has any one successfully completed the integration process, i am currently facing an issues where the integration is complete and handshake has been successful, The CI information has been manually added to Nl...

vipinven1987 by Kilo Contributor
  • 3713 Views
  • 8 replies
  • 0 helpfuls

Resolved! Application Service discovery

Hi folks, we use application to drive some of our processes such as change management. I have created custom classification to discover application that run on our servers, but looking at the official documentation, it only creates Applications. Ques...

lmundere by Kilo Sage
  • 5170 Views
  • 6 replies
  • 6 helpfuls

Resolved! Install multiple mid servers on Linux server

Question: Can we install multiple mid server on single linux server I have installed a mid server on linux in /opt/servicenow/mid folder When we extract .rpm file, system auto creates a folder in opt/servicenow folder. Do I need to log in with anothe...

Error when trying to upgrade ACC-V on Windows OS

Hi,I got an error when trying to upgrade ACC-V on Windows OS.ServiceNow explains that you need admin rights to upgrade. However, even if I set that up, the error could not be avoided.Does anyone know the cause and how to deal with this?Regards,Yuna

Cisco vManage integration with ServiceNow

Hello,I am currently seeking a solution for integrating ServiceNow with Cisco vManage. While I have explored the options available, I have not been able to locate a readily available out-of-the-box solution. I kindly request your valuable insights an...

Discovery : TCP connection dropped error

Hi All,I have tried the discovery for few of the servers but it's showing the error - Cannot connect, status is TCP_CONNECTION_DROPPED. Connection unexpectedly closed by SSH server in PROD instance.When I try to discovery the same server in DEV insta...

Resolved! Can anyone help me know why getting the error " Type cmdb_ci_firewall_device_palo_alto cannot be created since there are no attributes defined? Debug pattern to understand why no attributes have been assigned."

Can anyone help me know why getting the error " Type cmdb_ci_firewall_device_palo_alto cannot be created since there are no attributes defined? Debug pattern to understand why no attributes have been assigned."

Service Mapping creates duplicate Candidate Entry Points

Hi All, We initially created Service Maps from the potential candidates generated by Load Balancer Services. After some point of time we still see there are list of candidates for the same entry point which is already mapped. Any suggestions on how w...

MID Server replacement process

Hi All,We have to shut down the current mid servers running on windows servers and need to install new MID server.For this we need to adjust the existing interfaces and configurations where this MID server is used in our servicenow instance. 1. Could...

Indira8 by Kilo Sage
  • 1644 Views
  • 4 replies
  • 2 helpfuls