Filtering alerts in a Service Mapping view

Rodrigo Monici
Tera Contributor

Is it possible to create a custom filter in the Service Mapping view (Monitor Service View)? I´d like to show only alerts with incident associated (task is not null).

1 REPLY 1

AJ-TechTrek
Giga Sage
Giga Sage

Hi @Rodrigo Monici ,

 

Yes, you can create a custom filter for Monitor Service view.

 

https://docs.servicenow.com/bundle/washingtondc-it-operations-management/page/use/application-conten...

 

https://docs.servicenow.com/bundle/washingtondc-it-operations-management/page/product/event-manageme...

 

https://www.servicenow.com/community/itom-forum/service-mapping-dashboard/m-p/955888

 

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

 

Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

ServiceNow Community Rising Star 2024