Fix script does not work for a few records.

[1_DipikaD]

Hi All,

please go through the URL  :-

https://www.servicenow.com/community/itom-forum/populate-exiting-data-in-other-field-and-keep-caste-...

I have run the fix script, It is working for most of the records but for a few records it is not working.

There were 214 records out of which 201 records get updated but 13 records not get updated.

I have checked BR but still did not find any developments for these records. Is there anything else I need to check or what may be the reason that it is not updating ?

Thank you

[Mark Manders]

See latest remark here: https://www.servicenow.com/community/itom-forum/populate-exiting-data-in-other-field-and-keep-caste-...

Did that help?

It would also be very helpful to add code/scripts/problem description when you create a new question from an old one. Just pointing to an older question saying 'check this, it doesn't work' is not going to get you any further in your solution on this question, because replies will be given on the previous one and updates on this one, are not combined to the original question. Close older questions if you create a new one on the same and include all information you already had in the old one.