Flow trigger condition when incident state changes from Resolved to InProgress state .

[Kiran Kumar m]

Hello Everyone,

i'm creating a flow in flow designer and I have a requirement to update a state of jira bug  whenever state of incident changes from resolved to in progress . so this is my trigger condition for my flow to trigger  and update the issue in jira  ....but due to some requirements I can't put this condition in trigger condition of flow....What should I use so that I can check state change inside the flow because "if" statement only has "is" and "is not" options.

[SanjivMeher]

Do you only have option to use a Flow?

Can you use a onAfter Business rule instead?

[Kiran Kumar m]

i want to trigger my flow on those conditions 

[Amit Verma]

Hi @Kiran Kumar m 

Did you got a chance to explore Wait for Condition action ? Refer https://docs.servicenow.com/bundle/washingtondc-build-workflows/page/administer/flow-designer/refere...

You can pause your flow until the state change condition is met using this.

Thanks and Regards

Amit Verma

[Harish KM]

Hi @Kiran Kumar m you can have a separate flow under trigger condition, you can find state changes from and state changesto , refer screenshot below