Hi ServiceNow Community, I am interested to know how users of Assets/CIs in ServiceNow handle the decommissioning process, particularly for virtual servers. We use ServiceNow discovery and also the VMWare discovery. For every virtual server, we have ...
We're evaluating the Fuji Patch 10 version of Discovery and I had problems with a probe, The Linux Storage Probe.It kept returning this error:Error; job finished with status ERROR: SSH channel 116 timeout in state TERMINAL_REQUESTED. (timeout.channel...
Hello, I'm having some issues on task 12 on configure the CMDB (Paris):This is what I currently have in the CI Class Manager > Data Refresh Rules Please help. Thanks
Hi folksI am not sure if I am doing something wrong but I needed to do some configuration work for a bunch of tables.For this I needed to locate the tables in Tables and Columns application. My problem is that the tables in Tables and Columns are lis...
I'm new to service now administration so please bare with me. I'm building a form and I need a few fields to autofill the information and its returning the user name as the sys_id not the string value. any help would be greatly appreciated function...
Hey Community, I've recently started playing around with CMDB Query Builder to build a report of Business Applications and their downstream relations. I've finally got the results I want and have built a report. It would appear that the query results...
Hello Experts, As I'm new to ITOM Module, I need help to understand when to use these values or what exactly they define. I tried adding a few pointers for install status. I'm not sure if these are the correct details. Need your assistance to update ...
Hello all, I have a query regarding identifier rules. Suppose I have two identifier rules.Rule 1: It checks the uniqueness of the serial numberRule 2: It checks the uniqueness of the nameNow, suppose a discovery run and brings some CIs. So, CI will f...
Hi, We are doing SCCM integration with ServiceNow . While Testing connection it gave 1433 port connection error. What ports do we need to open is it only 1433 or there are more for SCCM integration we need to open? Thanks
Hi folks,I'm trying to make a list report that gets at user data (name, manager, last login, etc.), their roles (or at least the ability to exclude users that have no roles), and assignment group data (pretty much just group name and group manager). ...
We have a fairly large list of IP Addresses we exclude from Discovery Schedules. I am reviewing the new Global IP Exclusion feature in Rome to determine how we will transition to it. I have reviewed the Rome release notes for Use Global Excludes L...
When you hover over the preview icon in Fuji by a reference field, the window that previews the record is too small:Is there an attribute I can add to widen this?
Hi, I have read through this guide and so has our Kubernetes expert and we are a bit confused so I was hoping someone could provide some clarification - Kubernetes discovery | ServiceNow Docs On point 1 it says to run a command and get a user name a...
are Integrationhub spokes only for outbound? do we have anything for inbound?
Hi All, I have a business requirement to impose performance targets on the approval/rejection of changes, to ensure that our approvers follow the timing of our CAB process. We have several groups sent separate technical approvals at the same time (a...
