Hi Community We've upgraded from Paris to Rome last year and we've noticed that sometmes our netscalers are being classed as Citrix Netscaler SDX devices. In the screenshot, this was one discovery with both Netscaler nodes. One of the nodes was disco...
We found that below devices/network firewall/interfaces/other are tagged to 'server' CI class in our system. We need to correct them to appropriate CI classes. please let me know if any information available for this or assist me to find out. 1.WAN I...
How to send a notification to all the member of assignment group when assigned to field is empty and attachment is added in incident.
I need to call following azure API from ServiceNow REST Message. https://management.azure.com/subscriptions/{subscriptionId}/resourceGroups/{resourceGroupName}/providers/Microsoft.Compute/virtualMachines/{vmName}/start?api-version=2021-03-01 What are...
Hi Experts,While I am trying to discover few SNMP devices, it is getting failed with following messages"Active, couldn't classify: Can't connect SSH, now finished""SSHCommand: No valid credential found for types [SSH Password,SSH Private Key]"...I ca...
I validate the credentials it sucessfully validating and port is also open
When a Virtual Hosted OS Server is retired, does the Virtual Machine Instance get retired? For example, when retiring a Windows Server our automation properly set the status / operational status to retired. However, in the VMware Virtual Instance tab...
How to do trouble shoot in discovery in service now i am new to discovery could you please explain in detail
Hi,I am looking for some help in discovering Riverbed Network devices. Please guide me if someone has acheived it.Regards,Rakesh
I'm creating a custom connector, but can't find a way to retrieve the API Key credential defined in the instance. It's simple if basic auth is the case by using 2 lines of code below,var username = this.probe.getParameter("username");var password = t...
Hi , I need transform map to update the reference field. I have the excel sheet it contains the data . I need this to be updated on the Maintain Items reference field
Hi Admins I am looking for a way to list: All users using SSO for loggin on to the system.All users NOT using SSO for loggin on to the system. Is there a way to get such an overview? Greets Wim
I have activated the service graph connector for jamf and able to populated 3036 record . however for 201 record the discovery source is populating as sg-jamf which is correct but for rest of 2800 record discovery value was populating as Technopedia-...
We are PoC'ing the ACC agent. We have it installed on one PC and that PC is in sn_agent_cmdb_ci_agent but we don't see a corresponding record in sn_agent_computers_connected_to_agent. It seems the record in sn_agent_computers_connected_to_agent is ne...
OOB ServiceNow disocvery uses Win32_OperatingSystem.Version WMI path to find the version of Operating System. With this it is getting the version something like "10.0.15063" for a windows machine. With winver command on the machine, I can see the ver...
