We are collecting the laptop/desktop information through the Help the Help Desk in the login script. Now, as part of a compliance check, we need to report on computer not running a certain piece of software.e.g.: Hostname SoftwareCOM-0001 SoftwareA 1...
I have a need to validate a string field in a record producer for proper phone number formatting (xxx) xxx-xxxx. I understand that a client script for onSubmit should cover it, but I can't seem to devise a proper script that does the validation. Does...
Hi everyone, When I was trying to discover a number of IP Switches, I'm getting below error for some: "Identification sections in pattern failed: section: discovery, error: All command implementations (SNMP_TABLE) failed on host 10.142.11.8. Host mig...
Hello All, I recently noticed that Vcenter discovery is getting failing for some of the Vcenters and getting. Unable to establish connection to https://xx.xx.x.x/sdk: java.lang.NullPointerException: None of url, username can be null. When I test ...
Hi, ServiceNow Discovery is able to discover changes in the infrastructure like new CI's installed or Changes in/on already existing CI's and update the CMDB accordingly. As every CMDB update should formally be based on an approved change request Ser...
In order for discovery to run properly, some AIX / Unix / Linux commands needs sudo escalation in order to run. If your organization does not use sudo for permission escalation, and instead uses say dzdo, how does one change this system wide?As an ...
Hi friends, We are trying to connect to Oracle DB to get table information to populate our CMDB with the applications and responsibilities. In our DEV instance worked fine. We moved to TEST instance and getting the error below, our DBA's are tellin...
Hi Community, today I was asked by customer if agent based discovery possible with ServiceNow. I can remember that it was mentioned at Knowledge 18. Someone said that there will be a support of this approach in future releases (can’t remember if th...
We have multiple IP addresses located in multiple ranges that we are wanting to be excluded from being scanned by any schedule and if possibly even Quick Discovery, is this possible?
Hi, We have a Cloud Resource discovery in place for azure. Azure servers will be related to its VMs. we have server called azwXXXXXXX but its respective VM is not discovering. We also checked that VM is in On State from the Azure Portal. What could b...
Hi,I'm trying to customize one of my field in incident form to show up related knowledge base article.I'm using knowledge_search=true within the attributes but nothing shows up next to the field (and yes I added after a comma in case of multiple attr...
Hello, I wanted to automate the installation of the MID server across multiple accounts and needed to automate the download of the MID server install. Is there a set of direct download links? We could always download the version we need and host it...
Hi I am trying to pilot Kubernetes discovery in our environment. I have been following the following article and documentation for this. These are: Kubernetes Components Discovery - Using Service Now Discovery - IT Operations Management - Article - ...
Hi all, I have created a new string field with unique. But its not Enforces uniqueness on the field. Its a bug in service-now? Please any guide us, how we will achieve unique string field in service-now.
I'm configuring ServiceNow with the microsoft partner api zo I can manage the Microsoft CSP portal.I set up a sandbox environment and configured the Api in the Application Registry and OAUTH Entity Profile with Grant Type Client Credentials. Now I'm ...
