Getting TypeError: Cannot read property \"0\" from undefined with NewRelic Connector

NihSri
Tera Contributor

I am trying to test New Relic ServiceNow intergration so I followed the doc link https://docs.servicenow.com/bundle/tokyo-it-operations-management/page/product/event-management/task... 

I used it to create New Relic webhook to get the events created in ServiceNow. But when I am runnign it I am getting below error. The same error I am getting in Postman as well.

Server error(https://dev60939.service-now.com/api/sn_em_connector/em/inbound_event?source=newrelic: 500 Internal Server Error. Text: "{"error":{"message":"New Relic Push Connector : TypeError: Cannot read property \"0\" from undefined","detail":""},"status":"failure"}"

4 REPLIES 4

NihSri
Tera Contributor

Following up. Can anyone assist?

Harsh3
Kilo Guru

there will be issue with script you have created. Most probably on line where you have used array.
Can you share sample payload and script you have written.

shital6
Tera Contributor

Has anyone found the solution for this issue, I am also facing the same issue

 

Charles48
Tera Contributor

I'm getting the same issue.