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Need Guidance on Service Graph Connector for Microsoft Azure

String
Kilo Sage

Hi Team,

 

I am new to Service Graph Connector (SGC) for Microsoft Azure and would like some guidance to understand it better.

 

Specifically, I am looking for:

 

  1. Step-by-step process to set up and configure the Azure connector in ServiceNow (from Azure app registration, permissions, and client secret → to ServiceNow guided setup).

  2. Target tables in CMDB where the Azure connector stores discovered data (e.g., VM instances, network interfaces, storage accounts, processes, software, TCP connections, etc.).

  3. Best practices to start with (like running imports on a smaller subscription/resource group first, monitoring import sets, reconciliation, etc.).

  4. Any recommended videos, documents, or training modules for better understanding.

 

 

My goal is to clearly understand:

 

  • How the connector brings in data from Azure.

  • Which CMDB classes are impacted.

  • How to validate the imported data in ServiceNow.

 

 

Any pointers, sample runbooks, or lessons learned from your experience would be very helpful.

 

Thank you!

3 REPLIES 3

Nikhil Bajaj9
Tera Sage
Tera Sage

Hi @String ,

 

Please check - https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1515928

I guess it will help you.

 

If my answer helped you, please mark it- solution accepted.

 

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

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Harish Bainsla
Kilo Patron
Kilo Patron
Learn how to leverage the @amazonwebservices and @MicrosoftAzure Service Graph connectors to efficiently and correctly populate #cloud resources into your ServiceNow #cmdb Register for our next session at: https://beers.techworkflow.io/

Pratiksha
Mega Sage
Mega Sage

Hi

 

Azure cloud discovery setup is relatively simple. Few links which will help you : https://www.servicenow.com/docs/bundle/xanadu-it-operations-management/page/product/discovery/task/c...

 

You dont need mid server if you dont want to horizantal discovery. 

 

Please note cloud discovery will give you VM instance and Horizontal discovery will give you OS level data. 

 

These information will be collected if you do cloud discovery : https://www.servicenow.com/docs/bundle/zurich-it-operations-management/page/product/discovery/refere...

 

Regards,

Pratiksha