Granting users read only access to CMDB

William44 · ‎09-14-2020

We are looking to grant users read only access to the CMDB data tables and associated portals. These users need write access to service request and other applications within ServiceNow. What is the best way to implement these permissions and expose the Configuration navigation menu, or if there is better way for users to access this data?

Willem · ‎09-18-2020

Hi William,

Hope you are doing well.

Is your question resolved? Or do we need to follow-up on this?

Please mark the answer as correct if it solves your question. This will help others who are looking for a similar solution. Also marking this answer as correct takes the post of the unsolved list.
Thanks.

Kind regards,

Willem

View solution in original post

William44 · ‎09-29-2020

Good day Willem,

Thanks for your guidance. With a little more investigation I was able to understand your suggestions and display the appropriate applications and modules in the navigation menu.