Has anyone successfully integrated with Control M to auto create job failure tickets?

daniellethomson
Tera Expert

Has anyone successfully integrated with Control-M? We are trying to auto create incidents from Control-M alerts, and then send that ticket number back to the Control-M console to remove the emergency status etc. I can't find any good documentation on how users have set this up in the past.

7 REPLIES 7

Hello Binu, were you successful in doing this? 

Inactive_Us1890
Tera Contributor

Hello,

Were you able to integrate Control-M with ServiceNow to create incidents upon job failures?

Please let us know how you were able to accomplish this.

Sirri
Tera Guru

@daniellethomson ,

 

Please let me know r u able to integrated successfully from ServiceNow to control-M. If you have done successful integration or any other documents with you please share the document links.

 

Best Regards,

Komme Chandra Sekhar