Has anyone successfully integrated with Control M to auto create job failure tickets?

daniellethomson
Tera Expert

Has anyone successfully integrated with Control-M? We are trying to auto create incidents from Control-M alerts, and then send that ticket number back to the Control-M console to remove the emergency status etc. I can't find any good documentation on how users have set this up in the past.

8 REPLIES 8

Hello Binu, were you successful in doing this? 

Inactive_Us1890
Tera Contributor

Hello,

Were you able to integrate Control-M with ServiceNow to create incidents upon job failures?

Please let us know how you were able to accomplish this.

Sirri
Tera Guru

@daniellethomson ,

 

Please let me know r u able to integrated successfully from ServiceNow to control-M. If you have done successful integration or any other documents with you please share the document links.

 

Best Regards,

Komme Chandra Sekhar

gurramyashwanth
Tera Contributor

Hello, is Anyone able to integrate successfully from ServiceNow to Control-M? If yes, I would like to hear the process from you.