Hi All, Quick question around Discovery Licensing vs Integrations to populate CMDB data

vidhukeshvimal
Kilo Contributor

 If i am doing integrations with Vcenter to fetch all CI information related to VMs into Servicenow CMDB and not using Discovery Module will i be charged for the licenses.

My understanding is that if Discovery is helping me fetch data or update only then i get charged for the license . So im looking for an answer will i be charged if its just fetching data from Vcenter DB and pushing it to Servicenow ?

 

Another query if i update the CI details manually as well let suppose it was neither discovered via Discovery or populated via any integrations will i still get licensed for the updates that i do on the CMDB for those CI

6 REPLIES 6

craigsnowadmin2
Kilo Guru

similar question on target discovery without nodes.  if discovery is used for only other  devices like printer , switches , router , software will credentials work with snmp only? Also in kingston  when using - Test Credential for snmp credential testing on port 161 the target value supplied is host ip or subnet?  

Hi craigsnowadmin2

What are you licensed for when it comes to Discovery? if there are any doubts, then your best bet is to consult your account manager.

 

Also, when testing credentials they are done on a single IP basis, so full IP address not just Subnet