How are Anomaly alerts configured in Event Management?
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01-06-2025 03:12 AM
Hello everyone,
I am trying to configure anomaly alerts in Event Management module, Can anyone please let me know how it can be configured?
Thanks,
Pranita Bahuguni
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01-06-2025 04:47 AM
Hi @Pranita Bahugun ,
Please follow the steps mentioned in the link :https://www.servicenow.com/docs/bundle/xanadu-impact/page/product/impact/task/configure-anomaly-aler...
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01-06-2025 05:35 AM
Hi @Community Alums ,
Thankyou for your quick response. I had referred this article but was not able to view the navigations mentioned in it.
Do we need to enable any plugins to view these navigations?
Thanks,
Pranita Bahuguni
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01-06-2025 09:36 PM
Hi @Pranita Bahugun
I see that there is a limitation on the availability of this application. As per SN - This app is available only for customers in Commercial and Government Community Cloud (GCC) environments. IO is not currently available in other regulated or on-premise environments.
For more info, check this link: https://www.servicenow.com/docs/bundle/xanadu-impact/page/product/impact/concept/io-overview.html
Thanks,
Pavan BV
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01-06-2025 10:05 PM
Hi @Pranita Bahugun ,
Yes, you would require additional subscription for AIOps.
You can find more info here:
https://www.servicenow.com/products/it-operations-management/what-is-anomaly-detection.html