How are Anomaly alerts configured in Event Management?

[Pranita Bahugun]

Hello everyone,

I am trying to configure anomaly alerts in Event Management module, Can anyone please let me know how it can be configured?

Thanks,

Pranita Bahuguni

[Community Alums]

Hi @Pranita Bahugun ,

Please follow the steps mentioned in the link :https://www.servicenow.com/docs/bundle/xanadu-impact/page/product/impact/task/configure-anomaly-aler...

[Pranita Bahugun]

Hi @Community Alums ,

Thankyou for your quick response. I had referred this article but was not able to view the navigations mentioned in it.

Do we need to enable any plugins to view these navigations?

Thanks,

Pranita Bahuguni

[PavanBV]

Hi @Pranita Bahugun

I see that there is a limitation on the availability of this application. As per SN - This app is available only for customers in Commercial and Government Community Cloud (GCC) environments. IO is not currently available in other regulated or on-premise environments.

For more info, check this link: https://www.servicenow.com/docs/bundle/xanadu-impact/page/product/impact/concept/io-overview.html

Thanks,

Pavan BV

[Community Alums]

Hi @Pranita Bahugun ,

Yes, you would require additional subscription for AIOps.

You can find more info here: 

https://www.servicenow.com/community/itom-blog/unlocking-the-power-of-unified-anomaly-detection-and-...

https://www.servicenow.com/products/it-operations-management/what-is-anomaly-detection.html