How can i auto-refresh lists on agent workspace?

[Daniel Braga]

Hello All!
Is it possible to set auto-refresh for the lists on agent workspace? I am aware that is possible on the landing page, but could not find it for the lists.
Thanks in advance

[Maik Skoddow]

Hi @Daniel Braga 

unfortunately Agent Workspace lists do not offer a auto-refresh option. 

As you can read on https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/administer/workspace/task/work-wi...

Last refreshed indicates how long ago the values in the list were last refreshed. To refresh the values, refresh the page.

Kind regards
Maik

If my answer replied your question please mark appropriate response as correct so that the question will appear as resolved for other users who may have a similar question in the future.

[Maik Skoddow]

Hi @Daniel Braga 

Did my reply answer your question?

If so, please mark the appropriate response as "correct" so that the question will appear as resolved for other users who may have a similar question in the future.

If not, please tell me what you are still missing!

Many thanks & kind regards
Maik

[Appli]

Hi, consider to vote for this enhancement on Idea portal.

As an workaround, you may consider installing a browser addon to automatically reload (refresh) tabs of your choice.

Hope it helps

[Stefan K_]

Did you get this mixed up? Based on my experience, at least lists towards incident table are auto-refreshed (in Paris). However nothing available to auto-refresh on the landing page (big pain).