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Serial number discovery on stacked switches

I am getting inconsistent results when discovering stacked switches.  The serial number is getting discovered on some of the slaves but is blank on the Master switch.  Any ideas how I can get discovery to retrieve the serial number on the master? Tha...

rerose by Tera Contributor
  • 1606 Views
  • 2 replies
  • 1 helpfuls

Resolved! Discovery Cisco WAP

I have got the requirement to discover Cisco Aironet Wireless Access Point , the vendor has provided me with the MIB and OIDs.  The discovery what we are planning is to do from Wireless Controllers. I have uploaded the MIB and now configuring the SNM...

Ragav4 by Tera Contributor
  • 2220 Views
  • 18 replies
  • 1 helpfuls

Resolved! Discovery of MSSQL Database Instances

I am new to discovery. Below looks like a credential issue, but I am wondering if I do not have the right problem. I have run discovery in my environment. I find the host machine and the software that is running on that host machine. I find MSSQL Ser...

syddent by Kilo Contributor
  • 6528 Views
  • 12 replies
  • 3 helpfuls

VMware vCloud Director

Our provider requires us to use the VMware vCloud Director interfaces as described here.The VMware interfaces as suggested in the ServiceNow Docs, more specifically described at Requirements for VMware Cloud, are prohibited.Does anyone have experienc...

hps by Tera Contributor
  • 4344 Views
  • 7 replies
  • 0 helpfuls

Resolved! Event Mgmt Dashboard

I am setting up Event Mgmt on my dev instance. I have got the plugin activated. When I go to Event Mgmt > Dashoard to see the Service Dashboard it's showing a different one. I am looking for this :   But what I see is this:

find_real_file.png
EssnZilla by Tera Contributor
  • 1884 Views
  • 6 replies
  • 1 helpfuls

CIS - Event Management exam dumps.

Looking for mock exam questions for Certified Implementation Specialist - Event Management Exam. Quizlet.com has some flash cards but they are too basic. Please share the link if you have know any sites from where i can download the dumps.

EssnZilla by Tera Contributor
  • 2776 Views
  • 6 replies
  • 5 helpfuls

Resolved! Has anyone built a CMDB without the use of Discovery?

If you have, what are some of the issues that you've run into? Are all of your entries does manually, or are they imported? I'm looking at introducing CMDB to my organization, but Discovery may not be in the budget for this year. Would it better to w...

Resolved! Discovery Roles.

Hi,Is there a Discovery Role available/ or configurable in SNOW which only allows "read only" access to the user which means no creation, update or deletion should be allowed to this role.    Please share available docs. related to this setup.   Than...

Clean-up Automation Error Message

All, My company is working with the Discovery Home and looking into the errors. However, our list of errors in the Automation Error Message ('automation_error_msg') table regarding unexpected errors is currently over 50,000 records.After some further...

Resolved! "While loop" is getting stop.

HI All I have written one fix script and when it is executing "while loop" is getting stop after the first record got updated. When the first record got updated with gr.update() while loop is getting terminated. Can someone please help to find the re...

Not exploring device because record was not created for main CI type. Check that classification table matches your pattern type. Windows Server Discovery error

Hi We are implementing JEA for Windows discovery for our customer and after setting up the credentials and adding the required comfiguration parameters we are ending with the below given error. Discovery Log error: Configuration Item [undefined] Cr...

Sai62 by Tera Contributor
  • 1241 Views
  • 2 replies
  • 0 helpfuls