Resolved! Discovery Warning - Socket Error
Receiving multiple warnings that contain the message: socket error I have searched the web and could not find a solid answer to this.
Forum Posts
Resolved! Using Encrypted credentials for scripted outbound web service calls
Hi,I have an Integration problem that I was hoping the community could help with.I need to have:an outbound SOAP web service callwhich uses Basic authenticationand is executed via a MID serverwhile either:making sure the credentials are encrypted wit...
Resolved! Discovery Admin Knowledge
Hello AllMy company just got done implementing SN Discovery/CMDB with the help of an SN Partner Vendor. As the vendor roles off I need to identify who will be taking over the role of the Discover and CMDB Admin. I have 4 SN Admins who been admin to t...
Resolved! AWS EC2 Linux MID Server
Hi Everyone I currently have a MID server running on an EC2 Linux instance. It is on a subnet with another dummy EC2 instance for it to discover. I think I have everything properly set up now. The ServiceNow instance seems to be able to detect the d...
Resolved! Discovery permissions
We have been asked to submit all the permissions and access requests needed for the CMDB Discovery initiative.In scope are Azure, workstations, laptop, load balancers, windows server, Linux servers, network gear, etcSo far, I am aware we need credent...
Resolved! Excluding an IP from discovery
Is there a way to exclude a specific IP from being discovered? Use case: we have seed lists of IPs that are automatically generated that SN imports into range lists and some IPs may never actually be discovered but the attempts raise red flags on the...
Resolved! How do I verify discovery is matching and updating an assets CI stub using the Serial number
We are new to asset management and discovery so I may not be asking the right questions so I apologize in advance. :0)We had outside help getting discovery set up; they helped with our mid server builds, schedules, and vlans (range sets and ranges). ...
Resolved! CI Settings/Property to disable update from Discovery
Hi, I have some CIs created manually in CMDB, however when Discovery started one of the CI (created manually) discovered and updated by discovery process. I want to disable discovery update for some CIs, is it possible? if yes, Please tell me the ...
Resolved! Relationship between network components and server
Hi,We have data available in Exit interface routing table but still we dont have any relationships. Anyone knows which sensor is responsible for creating the relationship of IPConnection::IPConnection.Regards,Vivek
Resolved! Discovery source Service-now vs. ServiceNow
We recently purchased Discovery from ServiceNow and I just finished taking the Discovery - Fuji virtual training class.In our lab systems on Fuji, it appears that the "Discovery source" is always set to "ServiceNow" when Discovery adds or updates a C...
Resolved! AWS Discovery
Hello, I am trying to configure Discovery to discover AWS EC2. I have setup the Account, credential, and a schedule. After the discovery is completed, the EC2 instance showed up on the EC2 Virtual Machine Instance. When I clicked into the instance re...
Resolved! Discovery Admin Share
Hi Guys, Since we've upgraded our instance to New York, Discovery requires a admin share on Windows Servers to work properly. Right now we do not have an admin share on our Windows Servers which results in failing discoveries because of following err...
Resolved! Pros and Cons of IP Service Affinity (ip_service_affinity)
I think using the ip_service_affinity property to be very valuable and time saving. But this is set false by default so I ask, what are the downsides of using it?reference : Credentials - ServiceNow Wiki ----------------------------------------------...
Resolved! Using WMI to discover Windows based systems
Hello everyone, I have been working on Discovery for a few months now and I am currently having an issue discovering Windows based systems. I have tried discovering a few different varieties that our organization uses (Windows 7, Windows 10, Server 2...
Resolved! Cloud Service Mapping vs Discovery
So I am questioning the practical differences between on prem and cloud discovery and how service mapping mixes up into this. Does cloud discovery provide additional information that regular discovery could not, for instance what applications run on ...
