How can I get Azure discovery working?

Colin24
Tera Contributor

I seem to have managed to get a cloud discovery going in Azure to some degree, but I get constant messages:   
   

10-12 02:04	Information	No resources are found under LDC (region), Pattern name: Azure Resource Inventory, To Check Pattern Log Press Here	HorizontalDiscoveryProbe	(empty)	DiscoverySensor	South India

10-12 02:04	Information	No Application Gateway is found in the LDC (region), Pattern name: Azure Application Gateway HD, To Check Pattern Log Press Here	HorizontalDiscoveryProbe	(empty)	DiscoverySensor	East US	

10-12 02:03	Information	No DNS Zone is found, Pattern name: Azure DNS Zones HD, To Check Pattern Log Press Here	HorizontalDiscoveryProbe	(empty)	DiscoverySensor	Korea South	

10-12 02:02	Information	No DNS Zone is found, Pattern name: Azure DNS Zones HD, To Check Pattern Log Press Here	HorizontalDiscoveryProbe	(empty)	DiscoverySensor	Southeast Asia	

10-12 02:04	Information	No Azure Function is found in the LDC (region), Pattern name: Azure Functions, To Check Pattern Log Press Here	HorizontalDiscoveryProbe	(empty)	DiscoverySensor	East US	

10-12 02:04	Information	No DNS Zone is found, Pattern name: Azure DNS Zones HD, To Check Pattern Log Press Here	HorizontalDiscoveryProbe	(empty)	DiscoverySensor	UK West	

10-12 02:04	Information	No resources are found under LDC (region) which match whitelist sa_cloud_inventory_resource_whitelist, Pattern name: Azure Resource Inventory, To Check Pattern Log Press Here	HorizontalDiscoveryProbe	(empty)	DiscoverySensor	Canada East

 

Not sure what I'm missing.  I've already verified that ServiceNOW has full access to the Azure infrastructure.  I'm a bit at a loss.

 

Thanks!

1 ACCEPTED SOLUTION
5 REPLIES 5

Rahul Priyadars
Giga Sage
Giga Sage

Hi ,

Are you able to discovery all DCs as a part of Azure Discovery?

https://docs.servicenow.com/bundle/london-it-operations-management/page/product/cloud-management-v2-setup/task/disco-datacntrs-in-srv-acct.html

Are you able discover resources in DC?

https://docs.servicenow.com/bundle/london-it-operations-management/page/product/cloud-management-v2-setup/task/disco-resources-in-datacenter.html

Are you able to Run Horizontal Discovery for Azure Resource Units (i mean IP based discovery)

Regards

RP

Ashutosh Munot1
Kilo Patron
Kilo Patron

Hi,

1) Can you explain what process did you follow to discover this resources and what rights you have with the user?

2) Can you go to CAPI trail and see the exact error which is causing this issue.

3) Subscription registered in Azure should have this user and permission sets and it should allow the discovery of this resources.

Thanks,
Ashutosh

Community Alums
Not applicable

Do you actually have resources in all these (logical) Azure Data Centers? 

The "errors" are for East US, Korea South, Southeast Asia, Canada East.

If you dont have resources in those Azure Datacenters, then you can either ignore the messages, or remove the data centers from your cloud discovery schedule