How close UI Page Dailogue window?

[Sironi]

Hi,

UI Page not working in Agent Workspace. how to close  dialogue window in Agent workspace

 UI Page HTML:

<?xml version="1.0" encoding="utf-8" ?>
<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">

<table width="100%" height="100%">
<tr>
<td>

<g:ui_multiline_input_field name="dial_comments" label="Additional comments" value="${jvar_comments_text}" mandatory="true" />

<label style="display: block;">Contact Type</label>
<g:ui_choicelist name='HoldReason' label="Contact Type" table='incident' field='contact_type'/>

<label style="display: block;">Business Service</label>
<g:ui_reference name="input_business_service" table="cmdb_ci_service" query="nameNOT LIKEBlackberry" label="Business service"/>


</td>
</tr>
<tr>
<td colspan="2">
</td>
</tr>

<tr id="dialog_buttons">
<td colspan="5" align="right">
<g:dialog_buttons_ok_cancel ok="return validateComments()" ok_type="button" cancel_type="button" />
</td>
</tr>

</table>
</j:jelly>

client script:

function validateComments() {
var businessservice=gel("input_business_service").value;
var comments = gel("dial_comments").value;
var contacttype=gel("HoldReason").value;

comments = trim(comments);
if ((comments == "" )||(businessservice=="")||(contacttype==""))

{
alert("Please Fill fields to submit the dialog.");
return false;
}

GlideDialogWindow.get().destroy();
g_form.setValue("comments", comments);
g_form.setValue('business_service',businessservice);
g_form.setValue('contact_type',contacttype);

}

how to fix OK, Cancel buttons issue.

 

[Sironi]

i think if you see my above script i already used "GlideDialogWindow.get().destroy(); ",  any alternative choice? i not pretty sure why UI Page not working at Agent workspace side.

if you wanna check in my instance i can share my PDI credential 

i am pasting my script again here, 

Client :

function validateComments() {
var businessservice=gel("input_business_service").value;
var comments = gel("dial_comments").value;
var contacttype=gel("HoldReason").value;

comments = trim(comments);
if ((comments == "" )||(businessservice=="")||(contacttype=="")){
alert('test');
return false;
}
GlideDialogWindow.get().destroy();
g_form.setValue("comments", comments);
g_form.setValue('business_service',businessservice);
g_form.setValue('contact_type',contacttype);

return true;
}

function cancel()
{
g_modal.showFrame(false);
return false;
}

[Swapnil Soni1]

Hi,

Try this-

var huell;

function shippingOptions() {        

      huell = new GlideOverlay({                                    

      title: 'Shipping Options',                                            

      form: 'shipping_options',                                                    

      height: 370,                                                    

      width: 340

});                                                                                    

      huell.render();   

      return false;

}

function felina(){          

      huell.close();

}

GlideOverlay has a close method on it that is separate from GlideWindow, meaning GlideDialogWindow.getWindow.destroy won't work. This should close your overlay.

 

Please mark correct or helpful.

Thanks

Swapnil Soni

[Sironi]

Thanks for reply

HTML: 

<g:dialog_buttons_ok_cancel ok="return validateComments()" cancel="return cancel()" ok_type="button" cancel_type="button" />

client script:

function validateComments() {
var businessservice=gel("input_business_service").value;
var comments = gel("dial_comments").value;
var contacttype=gel("HoldReason").value;

comments = trim(comments);
if ((comments == "" )||(businessservice=="")||(contacttype=="")){
alert('test');
return false;
}
GlideDialogWindow.get().destroy();
g_form.setValue("comments", comments);
g_form.setValue('business_service',businessservice);
g_form.setValue('contact_type',contacttype);

return true;
}

var huell;

function shippingOptions() {
huell = new GlideOverlay({
title: 'Shipping Options',
form: 'shipping_options',
height: 370,
width: 340
});
huell.render();
return false;
}
function cancel(){
huell.close();
}

[Swapnil Soni1]

So is it working or not?

[Sironi]

sorry to say this, it is not working. i request you to take a look please

you can  dev60602  test123 /123456

UI page: comments

ui action : comments dailogue