How close UI Page Dailogue window?

Sironi
Kilo Sage

Hi,

 

UI Page not working in Agent Workspace. how to close  dialogue window in Agent workspace

 UI Page HTML:

<?xml version="1.0" encoding="utf-8" ?>
<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">

<table width="100%" height="100%">
<tr>
<td>

<g:ui_multiline_input_field name="dial_comments" label="Additional comments" value="${jvar_comments_text}" mandatory="true" />

<label style="display: block;">Contact Type</label>
<g:ui_choicelist name='HoldReason' label="Contact Type" table='incident' field='contact_type'/>

<label style="display: block;">Business Service</label>
<g:ui_reference name="input_business_service" table="cmdb_ci_service" query="nameNOT LIKEBlackberry" label="Business service"/>


</td>
</tr>
<tr>
<td colspan="2">
</td>
</tr>

<tr id="dialog_buttons">
<td colspan="5" align="right">
<g:dialog_buttons_ok_cancel ok="return validateComments()" ok_type="button" cancel_type="button" />
</td>
</tr>

</table>
</j:jelly>

client script:

function validateComments() {
var businessservice=gel("input_business_service").value;
var comments = gel("dial_comments").value;
var contacttype=gel("HoldReason").value;

comments = trim(comments);
if ((comments == "" )||(businessservice=="")||(contacttype==""))

{
alert("Please Fill fields to submit the dialog.");
return false;
}

GlideDialogWindow.get().destroy();
g_form.setValue("comments", comments);
g_form.setValue('business_service',businessservice);
g_form.setValue('contact_type',contacttype);

}

how to fix OK, Cancel buttons issue.

 

 find_real_file.png

 

12 REPLIES 12

Hi Sironi, all,

 

WE have similar issue. UI page Dialogue box is not closing from Agent workspace? Did you find any solution for this? If so, Please help me.

Thanks in advance!

Kind regards,

Pavan

Pavan64
Kilo Explorer

Hi Sironi, all,

 

WE have similar issue. UI page Dialogue box is not closing from Agent workspace? Did you find any solution for this? If so, Please help me.

Thanks in advance!

Kind regards,

Pavan

mikebeardsley
Tera Contributor

Has there been a solution found for this?