how do i update the company field for multiple CI's all in one hit

[sanjaypanchasra]

I am having to click and go into each CI and update the company field individually - for over 100 CI's this is tedious and a pain - there must be a way to select all CI's and update the company field all in one go.

any ideas of how to do this?

[sanjaypanchasra]

HI,

I have tried this but even in the list company is selected but once I say ok the company column is not showing all other columns I select are there.

Any ideas why it wont show company column even though I have it in the list?

[lcbell]

This is a bug with ServiceNow. Sometimes it works if you reset to the default layout then configure it again. Sometimes you are out of luck. In that case use option 3:

Edit multiple records in a list using an editing form

Update all records in the list

Filter the list so it contains only the rows you want to edit. Perform the appropriate action for the list version: List v3: Open the list title menu and select Update All. List v2: Right-click any column header and select Update All.

Editing Multiple Records