ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! How/when to increase the MID server threads for Discovery product?

How/when to increase the MID server threads for Discovery product?Please share the details IF you have really done that (how much threads you increased and what value did yoi set for 'wrapper.java.maxmemory' ?)  (Max heap size) Thanks!

Suggy by Giga Sage
  • 612 Views
  • 1 replies
  • 0 helpfuls

PDI環境でIntegrationHub-Ansible Spokeの利用が可能か確認したい

PDI環境でIntegrationHub-Ansible Spokeの利用が可能か確認したいAnsible Spokeを利用して動作検証および、Demoを実施したいと考えています。これをPDI環境でプラグインを導入し実施可能か確認したいです。またPDI以外でも無償で検証を実施可能か確認が出来れば情報を頂きたいです。よろしくお願いします。I want to confirm whether IntegrationHub-Ansible Spoke can be used in a PDI envir...

ACC-M MongoDB Plugin and SSL Connectivity

I'm developing a monitoring policy using the MongoDB Metrics policy included in ACC Plugins. My environment enforces ssl connectivity, which I see supported for the sensu metrics-mongodb plugin: https://github.com/sensu-plugins/sensu-plugins-mongodb/...

Certificate and Inventory Management: Sectigo Credentials

We currently have the Sectigo Store application to manage the Certificates, but we own Certificate and Inventory Management. Our leadership wants the Certificate within the CMDB and to use that product instead. The Sectigo is in a non-CMDB table and ...

DomenicFP by Tera Contributor
  • 1342 Views
  • 1 replies
  • 0 helpfuls

Resolved! Exclude CI Classes for De-Duplication tasks

Hi All, I need to allow the De -Duplication tasks to be created only for specific CI Classes. Two options that I could think of was 1. Create identification inclusion rules - But the impact is global [ https://docs.servicenow.com/bundle/orlando-servi...

java.lang.NullPointerException in SCCM Import

Hello developers and CMDB experts! I am hoping I can get some assistance on an issue that I have been trying to knock out for awhile now. When running the scheduled import "MECM-SG-SCCM Computer Identity" at first I was receiving just a "java.lang.Nu...

tiguin2798 by Tera Guru
  • 1586 Views
  • 2 replies
  • 0 helpfuls

Install status of IP Switch

I have one IP switch that was decommissioned a few months ago. It is not being discovered but the record is still showing up. It will not hit my archive policy because the "Install Status" is still showing "Installed". What could be triggering this t...

Reset AD User Password -Action

Hi we are using Reset AD User Password Action in the flow , whenever this flow getting executed it is showing success status without any error message. but when user tries too login with the new password he is getting an error with wrong password.  

Sravani36_0-1668752913389.png
Sravani36 by Tera Expert
  • 1329 Views
  • 7 replies
  • 0 helpfuls

Resolved! Azure cloud Storage Account discovery using Key Authentication

Hi Community,  In our Azure tenant we are sticking to Microsoft recommendations and have moved away from Storage Key authentication to storage accounts and have disabled them by policy. As per official Microsoft recommendation : For optimal security,...

AdamSL by Tera Contributor
  • 1504 Views
  • 1 replies
  • 0 helpfuls

Resolved! Restrict Discovery of specific CI classes

Hi,I received a requirement to restrict discovery of some CI classes as the data is not used by concerned Teams.Could you please tell is there a way we can achieve this?If yes, what are the risks involved.If not , what are the reasons .Thank you

Uttam Sai by Tera Expert
  • 1413 Views
  • 3 replies
  • 4 helpfuls

ACC Agent Unable to Collect Host Data in Linux

Hi,I have installed agent on a Linux Machine in a EC2 instance. I am able to see the agent on the ServiceNow instance, but Collection failed for Host data. The error is as follows:I have used the single line command for the agent installer in the Lin...

SubhraB_0-1753261986362.png SubhraB_1-1753262241920.png SubhraB_2-1753262332603.png SubhraB_3-1753262385314.png
SubhraB by Tera Contributor
  • 1131 Views
  • 2 replies
  • 2 helpfuls

"Palo Alto - Firewall Manager" Discovery Pattern Error

Hello,We're encountering issues while setting up an OOB serverless execution pattern for our Palo Alto Firewalls to populate the CMDB with device data from Panorama.We're getting two specific errors:"Pattern exit because Graceful Termination, reason:...

HaydenReid_0-1742394880247.png