How Location table info updates the location field in Computer CI form - Need how background works.

Prabhu6
Tera Guru

Hi Experts,

 

How Location table info updates the location field in Computer CI form - Need how background works. Could you please help.

 

Thank you

Prabhu

1 ACCEPTED SOLUTION

If you're running Discovery, each discovery schedule you can associate a location and it will add that location to any CI it finds in that scan. 

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6 REPLIES 6

David A2
Giga Guru

It really depends on how it's configured on your instance. In our organization, we have our location table being populated via an integration with Trirega. The location is being set on individual CI's mainly through ServiceNow Discovery, but also is set for some CI's via other data sources such as SCCM, Airwatch, etc.

Sorry David, i missed one point to mentioned.

We have all location details on location table,....

How the Service Now defined the location of the CI based on the IP?

If you're running Discovery, each discovery schedule you can associate a location and it will add that location to any CI it finds in that scan. 

How will I make Quick Discovery option to function the same way as running Discovery Schedule in terms of populating the location field on the CI record?