Discovery for UPS,Discovery for Tripplite PDU
Hi Can have steps to discover the UPS and PDU devices please.Thank youSarjan
Forum Posts
Resolved! Discovery Licensing
I'd like to know if someone can explain how discovery licensing works. What number does the licensing number count towards? I'm unclear on what it actually applies to and whether or not we're under or over. This is not regarding software license trac...
Servicenow discovery License Consumption - How it happens ?
Hi Folks,I am relatively new to service now discovery. I'd need to know how the servicenow discovery license is consumed?.Is it like for each server OS instance discovered a license is utilized ?Thanks,Raj
Resolved! How to see discovered node count?
We have a limited number of licenses, is there a way that we can get an up-to-date number of discovered nodes we are using?
Discovery Experience with IBM Storage
Hi - Has anyone successfully used (CIM) discovery against the following SAN gear? Any experiences to share?IBM V7000IBM XIVIBM SVCIBM Flash 840
Resolved! Remove a Custom Table Data from Update Sets (unextend Application File (sys_metadata))?
When developing a few custom tables, I selected the "Track in Update Sets" option thinking this option had to be selected to track schema changes in the tables (add/remove/rename columns, etc). We pushed an update set to our testing instance today an...
Resolved! List Collector function in UI Page using Jelly
Hi All,Can anyone help me on the below query of mine !I would like to create a variable of type List collector in Jelly (To select Multiple choices in a single field). Could you please help me with the options to do so if any?Thanks & Regards,Raji.
Service Mapping
Hello Everyone,I am planning to implement a service mapping for two business services in initial phase.May I know, what are all the activities I need to take care of to implement this successfully?FYI - we have Discovery in place without any issues...
Discovery filter classes
Hi All,Do anyone have idea about discovery filters which we need to put in place as I noticed from an overall of 11 servers in our environment, I see that by default 450 CIs are getting created. Thanks in advance!!Best RegardsChowdhary
Resolved! Create multiple tasks via workflow script based on items assigned
Hello,I have a request to create multiple tasks from a workflow script depending on the items assigned to a user. There is no set amount of tasks that needs to be created, could be 1, 2 or 3, depends on the assets assigned. I am having a hard time ...
Identification - Diff Serial Numbers, same CI name, 1 CI record
Recently found out that the VM Team, in their awesomeness, have been reusing computer names in different domains. My expectation is that as long as the Serial Numbers were different, then we should be seeing multiple CI's with the same name, in a d...
Resolved! Discovery error :Authentication failure with the local MID server service credential and Failed to access target system. Please check credentials and firewall settings on the target system to ensure accessibility: Access is denied.
Hi,While performing discovery for data centers/Labs, I am getting the below errors for that target machine. Discovery Log Warning - Failed to access target system. Please check credentials and firewall settings on the target system to ensure access...
Records are missing when we schedule a Report
Dear All,I'm facing an issue in scheduling a report. We have few user, When these users run a report on change request table they are getting total number records in the report as around 1700.and when the same person scheduling this report he is rece...
Resolved! Open Service-Now Jobs at Qualcomm!
The Qualcomm Service-Now team is looking to add a few members!Systems Analyst - This person would be responsible for meeting with customers and determining the best way to implement their requirements within Service-Now as well as Quality Assurance a...
Discovery Credentials
While running our Discovery Schedules, a significant amount of authentication / credential issues are being generated. The errors with the highest occurrence are:Connection failed to WMI service. Error: Permission deniedSSHCommand: No valid credentia...
