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How many certifications does ITOM have?

BoHyun Jung
Mega Sage

I understand that ITOM certification has discovery, service mapping, event management, cloud provisioning and governance. Is there any other certification in ITOM?

7 REPLIES 7

Niklas Peterson
Mega Sage
Mega Sage

Hi,

Those are the ones that currently exists. You can find a summary of all certification paths in NowLearning.

 

https://learning.servicenow.com/lxp/en/pages/now-learning-get-certified?id=amap_detail&summary_id=79...

 

Regards,
Niklas

Harish Bainsla
Kilo Patron
Kilo Patron

Here are some of the ITOM-related certifications that were available as of my last update:

  1. Certified Implementation Specialist - IT Operations Management (CIS-ITOM): This certification covers various ITOM modules, including Discovery, Service Mapping, Event Management, and more. It demonstrates expertise in implementing and managing ITOM solutions.

  2. Certified Implementation Specialist - Discovery (CIS-D): Focused specifically on ServiceNow Discovery, this certification validates your skills in configuring and using Discovery to map and manage your IT infrastructure.

  3. Certified Implementation Specialist - Service Mapping (CIS-SM): This certification is dedicated to ServiceNow's Service Mapping module, which allows organizations to visualize and understand their service dependencies.

  4. Certified Implementation Specialist - Event Management (CIS-EM): This certification focuses on ServiceNow Event Management, which helps organizations proactively identify and resolve IT issues.

  5. Certified Implementation Specialist - Cloud Provisioning and Governance (CIS-CPG): This certification covers ServiceNow's cloud management and governance solutions, including cloud provisioning and cost management.

"Certified Implementation Specialist - IT Operations Management (CIS-ITOM)"

 

I don't see that certificate? Or is it a free one like the Suites? That if you obtain all others and perhaps a Micro-cert, that you get this one?

On webassessor there's also no CIS-ITOM mentioned.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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LinkedIn

Hi, @Harish Bainsla

 

Is there Certified Implementation Specialist - IT Operations Management (CIS-ITOM) in servicenow Certification?