How many custom CI - Classes are included on standard License ITSM

[MiquelIsidV]

Dear All, 

We know there is small amount of custom tables on ServiceNow included on ITSM license, after that limit you need a extra license (Now Platform?).

But when we think on CMDB and our custom CI types we realize that perhaps need to create many.

Do you know if there is any official answer regarding this? 

Thanks, Miquel

[Pratiksha]

Hi you can check the licensing on ITOM licence module in ServiceNow. ServiceNow offers a lot of classes OOB which cover lot of classes which is used in general practice in the market. Their are few tables or CMDB classes appears only if you install some additional plugins. For example handheld devices which can be used to save mobile devices will only be avl if you have CMDB CI Class Models Plugin installed. 

Regards,

Pratiksha

[MiquelIsidV]

Hi Pratiksha

Your answer enlighted me in how to find an answer. At document:

ServiceNow Custom Table Guide

Seems cmdb_* table's can be extendended "thousand" times. That means 1000 possible extra sub-custom-classes. Correct?

[Community Alums]

Yes

[Community Alums · Accepted solution]

I think 1000 extenshions are allowed. But there was a trick to add more I think.