How mid server creates or updates the CMDB table for found devices.

sajan0192
Giga Expert

Hi All,

I am struggling with how the MID server creates records for found devices in CMDB table.

4 REPLIES 4

PeterWiles
Kilo Sage

The MID server doesn't actually do any updating. The MID server is the "middle man" when ServiceNow is communicating with your network.



Simply.


A Discovery schedule while send a script to run against your network. This is added to the ECC queue. The MID server monitors this queue and will pick up the command then run it against your network. The results will be returned to the MID Server which in turn will add the results back to the ECC queue. ServiceNow will then process this and do the CMDB updates.



I would check the wiki in the first instance. Discovery - ServiceNow Wiki



Pete


johnram
ServiceNow Employee
ServiceNow Employee

The ServiceNow Wiki content is no longer supported. Updated information about this topic is located here: Discovery
       
     
 


Visit http://docs.servicenow.com for the latest product documentation


doug_schulze
ServiceNow Employee
ServiceNow Employee

Sanjan,



The midserver authenticates to the instance as any other user does when told to go collect information (discover) and return it to the instance via SOAP injection to the ECC queue table.   The midserver authenticates as a user with the mid_server role that gives it these privileges and based on the Discovery Probes and Sensors - ServiceNow Wiki   the record will be created/updated by the same.   You can think of it as any other integration but one we build on our own with an automated process..


johnram
ServiceNow Employee
ServiceNow Employee

The ServiceNow Wiki content is no longer supported. Updated information about this topic is located here: Discovery Probes and Sensors
       
     
 


Visit http://docs.servicenow.com for the latest product documentation