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Dicover Kubernetes (Non Openshift, AWS, Azure, GCP)

Dear all, We are exploring to discover Kubernetes that is hosted in a platform that is not Openshift, AWS, Azure and GCP.I was wondering if ServiceNow Discovery support that. While checking the doc, it seems only support Kubernetes hosted in Openshif...

Gamification of CMDB Completeness

We have a number of teams with missing CI data across multiple attributes. Is there a way to set up a league table (or some other gamification approach) to help drive improvements by tapping into the competitive nature of our team heads. Using CMDB H...

Discovery sensor - get CI sysid

Hi all I am created a custom probe/sensor. The input is fine, but i cannot relate the input to a CI. I am trying "g_device.getCmdbCi()" og "this.getCmdbCi()", but none of them returns anything. It seems to be the same code used in "Windows - JBoss Ge...

Issue with NIC on Servicenow Discovery

Hi All, We are in process of data port and enabling discovery on our instance.For Heritage Data we are getting the CI and IP address and to map a CI to IP address we have to create a dummy NIC record in Network Adapter table. Now when Discovery runs ...

SNOW9 by Giga Contributor
  • 1937 Views
  • 9 replies
  • 4 helpfuls

Powershell Using \$cred

The mid server service runs using a standard user account and I have a credential setup under Orchestration > Credentials for our admin account that will conduct the powershell orchestration. I have the following Powershell command that removes a use...

How to avoid updating the install status by Discovery?

Hi,we have discovered about 12000 servers on a client project (Windows, Linux, vCenter).With our Discovery we are overwriting the data imported manually from their old database. Discovery. In some cases the ServiceNow Discovery also modifies the inst...

Unable to access creator studio in Xanadu release

Hi All, @Servicenow @laurenmcmanamonI am unable to access creator studio in Xanadu release. Whenever I clicked on Creator Studio button, It's redirecting to another page and throwing an error:  Please help me to resolve this error. Thank you,Prahlad ...

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Discovering a new Server in Washington

So I just noticed that it seems when we run DIscovery on a new Windows Server after the upgrade to Washington, we are now seeing 2 rows in the "Devices" tab on the Discovery status: This is what Discovery of a new Windows Server looked liked prior to...

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Resolved! Service Map CIs and their relations?

Is there a way to see all the CIs and their relations in a Service Map, just like they are displayed in cmdb_rel_ci table? Service Mapping is using its own table svc_ci_assoc, but CIs in that view is just a list of CIs that's referring to the Mapped ...

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Certificate Discovery Issues

Hello, I am having issues discovering certificates within discovery. I am seeing timeouts for most protocols and am wondering if the devices are just blocking or not listening on those ports. The tls_ssl_certs port probe is enabled and selected in fu...

ZGauss by Tera Expert
  • 517 Views
  • 1 replies
  • 0 helpfuls