How to activate plugin com.glideapp.itom.snac?

Tarun3 · ‎12-03-2018

Hello,

I'm new to ServiceNow. I have a Dev instance from my developer portal. I'm trying to integrate my AWS account to ServiceNow and see all the running instances and cost using Dashboards in ServiceNow. For this I'm doing ITOM using guided setup and I launched a MIDServer(Windows) in my AWS account and Discovery is also completed. After that when I'm trying to do Event Management it shows me it is in locked state and I need to activate plugin com.glideapp.itom.snac. Can any one help on this issue?

Thanks

Omkar Mone · ‎12-04-2018

Hi

Have you activated the Event Management Plugin also?

View solution in original post

Omkar Mone · ‎12-05-2018

Hi

So i guess this was your question. Please mark correct answer to close the thread.

Raj68 · ‎12-03-2018

Hi,

Event Management plugin (com.glideapp.itom.snac) requires a separate subscription and must be activated by ServiceNow personnel. This plugin includes demo data and activates related plugins if they are not already active. To purchase a subscription, contact your ServiceNow account manager.

NOTE: Mark correct or helpful if it helps you.

Warm Regards,

Raj patel

Tarun3 · ‎12-04-2018

Hi Raj,

Thanks for the reply. I don't have any ServiceNow account manager. My instance is developer instance which I created from ServiceNow Developer portal. i don't have any subscriptions as well. Do I need to purshace?